You forgot my passcode. You won't send verification for that or a sign up. I wouldn't even be using this if ur stupid main app didn't require data to use it. Shortsighted company abandoning prepaid customers. Getting for new provider once my mins are used up. I've been w u for decades and got family onto this. 😠
Doesn't work. Update this thing! You simply can't use it. You put in your t-mobile pin they assign you and it doesn't accept it and when you request a pin from them, it's more than the allotted 4 characters you can input so it's useless anyway. T-mobile, you're service is great but your apps are absolutely awful. 0 stars if I could.
On point to garbage This app is the replacement part of 4 different apps that are to replace one very effective app. I just can't seem to enjoy. Most of this menus take long to respond, and there's no fluidity.
Wait hours and hours... Verification code takes hours to be sent and if you close the app the code becomes invalid and you have to start all over... Just like prior apps vicious cycle of failure! At least they are consistent about that!
Pointless-Sometimes I don't think they want my money. Like others I've been trying to register a pin on this thing for hours. No SMS responses at all. None. Why even publish such a pointless app. Edit: this am I was greeted with 8 texts, 11 hours later. I tried again and it actually worked! So, a couple more stars... Also, for a pay as you go emergency phone a 90 day auto pay option would be a fine addition. Just keep the phone alive without me having to worry about it.
Ugh! I didn't have a PIN so I requested one. It took seven hours to send me a verification code via SMS. I kept the app open and finally when I gave up and closed the app after hours, thinking no code would be sent, one second later it texted me the verification code. I opened the app again and put in the code. It told me that was the wrong code. I'm uninstalling this app, it's unusable. Until it's fixed and gives an immediate SMS, it gets one star.