- Flag inappropriate
- Show review history
Not so thrilled. At first it crashed maybe once a month. Now, I'm lucky to get 24 hours before it needs to be reinstalled. If it's taking more than 30 seconds to open and function, it probably has crashed. Delete and reinstall is much quicker than waiting. Just to see, I went 3 hours waiting for it and sure enough, nada. Yesterday I had to reinstall 3 times. Worst part is there is no alternative for my Spectrum TV app as it's provided at they're behest . Maybe it's time too shop around,
44 people found this review helpful
August 15, 2022
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^DT
This app is a major disappointment. Many channels are messed up, audio disappears intermittently, buffers constantly, among other things. I've had three technicians at my house changing out equipment and wiring. They all agree, it's the lousy app. Spectrum service doesn't know what to do so they say they'll have someone call me back and no one does...sad day for customer service. The app was out over 8 hours a couple of days ago. Now it doesn't work at all. I'm so frustrated.
40 people found this review helpful
August 11, 2022
Thanks for letting us know about this issue, and we're sorry for any inconvenience. You can find answers to common issues at https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app, or you can sign in and ask a question or provide feedback. We'd love to use your feedback to improve your experience. ^PB
Finally had enough and going to cancel my service. I receive some sort of error message literally everytime I open the app. The rep recommended this as an alternative to paying for a box rental but it's frustrating that it never works! If they ever become compatible with Firestick I may return but for now, I am done! I tired of wasting money on something I can't use.
175 people found this review helpful
August 3, 2022
We're sorry the app isn't performing as expected. You can find answers to common issues at https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app, or you can sign in and ask a question or provide feedback. We'd love to use your feedback to improve your experience. ^HT