To think I had complaints about the brighthouse app, as it was slow and buggy and sometimes told me something wasn't available. Now nothing is available, and I have the satisfaction of getting to log into the application any time I want to use it just to be told whatever I want to watch is unavailable. Everything else seems fine fwiw. It's like a game now, and for the record I'm losing badly.
"System Error We're sorry, something didn't work quite right. Please try again later." I see this message more often than I actually see the content of the app. I'd give zero stars if I could. The problem persists even after cache is cleared, data is deleted, and app is uninstalled and reinstalled.
This app is extremely buggy. I had it installed and it would display the error message that I had to use Spectrum wifi to access a majority of the channels. I already used Spectrum wifi!! I uninstalled and reinstalled several times and finally gave up . Tonight I reinstalled and couldn't even sign in. When this was the Brighthouse app they finally had it working reliably after months of tinkering. Why is Spectrum having such a hard time making this work?
Spectrum needs to get it together. Stupid app only let's u watch all the channels if you are on your spectrum wifi. If you r on on another wifi network or God forbid 4g data then it tells you that to get all the channels you need to be on your own wifi network and only allows you to watch QVC and the Spanish Channels!! It sucks!! Boooooo Charter Spectrum!!!
I am having issues once again with it sayn system errors wth! I'm still not satisfied, I loved this application for a year without any problems! It's time to call ur company again and see what is up with this error crap, or I'm done! :(
It's not just the app that don't work. Logged into my computer and it wouldn't work there either. No good. Should fix that. I see everyone complaining today. Suppose you should pay your IT guys some Over Time and get it fixed asap. Lots of unhappy customers.
As always, we’re working to improve your experience by fixing bugs, including:
• Resolving an issue that prevented some scheduled recordings from displaying.
• Fixing issues that caused some tablets to crash after selecting Live TV or On Demand.
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