Spectrum TV

- June 12, 2017

Teen

Entertainment

Contains ads

( 37,121)

Description

Take your Spectrum TV experience with you! With the Spectrum TV App, you can enjoy up to 250 live TV channels and up to 30,000 On Demand TV shows and movies when you're connected to your Spectrum Internet WiFi network at home. Plus, when you're on the go, enjoy up to 150 live channels and up to 20,000 On Demand titles anywhere you have an internet connection. (See note on availability below.)
TURN ANY ROOM INTO A TV ROOM
Your subscription to Spectrum TV turns your device into another TV screen and lets you watch live TV and On Demand programming anywhere in your home when connected to your Spectrum Internet WiFi network. Watch movies from your bedroom, take cooking shows with you to the kitchen or catch up with the news from your breakfast table.
FIND YOUR FAVORITE PROGRAMS
• Filter live TV by category, sort by channel number, network names or program titles and quickly recall recently watched channels.
• Create a personalized guide by setting favorite channels.
• Search by title, person or sports team anywhere in the app.
CONTROL YOUR TV and DVR
• Depending on your service area and equipment, you can use your phone or tablet to:
• Change TV channels on your Spectrum receiver.
• Record your favorite TV shows and movies.
• Delete and modify DVR recordings individually or by series.
• Play a DVR recording on your TV (compatible DVRs only).
• Give your Spectrum receivers nicknames to help you know which one you're scheduling recordings on (go to Settings).
SET PARENTAL CONTROLS
When you turn on Parental Controls and set a PIN, you can block shows by channel or rating. You'll need to turn on Parental Controls for each device your household uses, but the channel and rating blocks you set up apply across all devices.
WHAT YOU NEED TO USE THIS APP
• Available programming is based on your Spectrum TV subscription package and whether or not you're connected to your Spectrum Internet WiFi network at home.
• A Spectrum username and password are required. If you don't have one, you can create one at www.spectrum.net/login.
• A WiFi or cellular network connection (data charges from your carrier may apply).
• Device requirements: Android 4.0 (Ice Cream Sandwich) or higher.
SHARE YOUR FEEDBACK
We read your reviews and take your concerns seriously. You can send us your feedback in Settings. If you need help, please reach out to spectrumapp@charter.com.
NOTE ON AVAILABILITY
We make every effort to offer the same live and On Demand programming that you can watch on your TV, and we frequently add new channels. However, programming restrictions keep us from making every channel available on the Spectrum TV App. Channel availability also varies by market.

Reviews

3.4

37,121 total

5 15,637

4 5,260

3 3,682

2 3,064

1 9,478

Theodore McGill

Man this app barely works at all using mobile data from the constant buffering, resetting and blurriness to needing my home wifi for a full channel lineup. This almost makes the app useless while on the go. I wish there was a remote control feature to toggle between channels. Some companies have this all together with their apps so this one definitely needs work.

Nick Volpenhein

Android ap is broken. Scrolling is busted. Usually a good overall app and love the DVR interface. But can you guys fix it so it doesn't automatically open to the "Live TV" section and begin streaming data without anyone wanting it to? At least add a setting to select what your "home" page is. Very frustrating.

Gabe Alterio

Works great for managing DVRs in the house, finally mostly working. Can now watch on demand video at home but occasionally freezes, stutters, loses sound or screen pixelates out on home Spectrum internet. Extremely crippled when trying to use on my Verizon phone data. Screen can go black, but at least closing and reopening gets it going now where before I had to completely reinstall the app every time.

'This app sucks. Always says I'm not connected to my home network when I ONLY use it on my home network. FIX THIS Plrase don't tell me to re-install to fix it. THAT DOES NOT WORK!!! Fix your algorithm to check my connection. THIS IS A PROBLEM WITH YOUR APP

Robert Verne

App has a major problem. I cannot scan channels by sliding the channel screen up or down. Thus I can't select a channel. Uninstall/reinstall does not help. Please fix. Using my Samsung S8.

vitaly5887

App hasn't worked for the last 2 weeks. When I called to ask about it, they said they are updating it. How can it take over 2 weeks to get an app working again when you have paying customers!!! The worst cable company I have ever dealt with.

User reviews

Theodore McGill June 24, 2017

Nick Volpenhein June 22, 2017

Gabe Alterio June 23, 2017

Charter/Spectrum January 23, 2017

I'm sorry to see that you are experiencing issues with the app. Usually, reinstalling the app will resolve issues. If you are still seeing issues we will be happy to troubleshoot with you, directly. We can be reached for live support at Twitter and Facebook, https://twitter.com/twc_help https://www.facebook.com/twc. ^TK

June 18, 2017

Charter/Spectrum June 14, 2017

Robert Verne June 21, 2017

App has a major problem. I cannot scan channels by sliding the channel screen up or down. Thus I can't select a channel. Uninstall/reinstall does not help. Please fix. Using my Samsung S8.

vitaly5887 June 22, 2017

Nicholas Grant June 23, 2017

All it does is have errors logging in now. My god, how incompetent can one company be. My last review was solid and critical, but now that I can't even open it up, you guys have gotten much worse than the complaints I had last time. At this point I'm on the fence about switching to AT&T, since I payed for service from BrightHouse Networks, not Charter Spectrum. I wish that this merger had not gotten approved, because Charter sucks.

Richard Ross June 22, 2017

basically the API the app uses breaks once a week. either you end up with channels not available and it complaining you aren't on your home network (when you are) or a message saying something went wrong and it logs you out of the app. I experience both issues for several days at a time and either or both issues arise weekly and even sometimes multiple times a week. I called spectrum and they just say it's a known issue and all you can do is wait for them to fix. but it happens so often it really is a huge hassle.

Elizabeth Rowland June 17, 2017

Since the last update it now says "spectrum tv does not support proxy connections". I can no longer watch live tv on my device because of this. It will continue to have a 1 star rating until this is fixed and I am able to use the app fully again.

Tracy Fall June 20, 2017

The latest and "greatest " update broke this app which was finally getting into its grove. There are so many issues, it would be too time consuming for me to list. It is unusable as is.

Mz Anonymous June 21, 2017

This app is trash. So many rules and regulations. You used to be able to stream to your own damn tv that you pay for but now you can't even do that. Will be deleting.

Jeff Liddle June 13, 2017

This APP is below average compared to other TV guide listings. The major failing of this APP is that it doesn't save / update your favorite channels. It's embarassing for such a company to actually have an APP that is unable to successfully implement this basic functionality. TitanTV is a much better APP and highly configurable... Once you set it up online your good to go. Especially good for cable cutters.

Jim Bruce June 15, 2017

What a useless app. It's most important feature to me is the ability to set up a recording away from home and it can't even do that without an error message. And yes I have reinstalled the app a few times. Just poorly designed, spectrum you should be ashamed that you can't get a simple app to work right. BTW my on demand doesn't work consistently either. So why am I paying y'all so much?

Greg Deocampo June 22, 2017

A fantastic feature to add would be working. It had been working but you steadily defraded it. First to go: everything on the DVR tab. Next: live video. Finally: everything it constantly crashes.

Dan Schultz June 19, 2017

90% of channels give a message "unable to play channel". Used to work before Charter bought TWC. Whatever they did, seriously screwed this app up.

Rocket man June 23, 2017

Disappointed. ATT and Direct provide all channels when away from home NOT Spectrum ... Only a handful with spectrum and none I want to watch. I'm thinking about switching back.

Hannah Gentry June 14, 2017

I'm so sure about this app As soon as it was done downloading I clicked on the app and it won't let me and my mom create an account and we just got spectrum cable Monday!! This is really bugging us! Can someone please tell me how they were able to create one please!!??!!??

Charter/Spectrum June 14, 2017

Pookie Taczak June 13, 2017

The app won't open it just says something went wrong and force closes.. hopefully issue gets fixed because I used the app in the past and it was pretty good alot of on demand choices I can watch away from home.

Charter/Spectrum June 14, 2017

I'm sorry to see that you are experiencing issues with the app. Typically, reinstalling the app will resolve issues. If you are still seeing issues we will be happy to troubleshoot with you, directly. We can be reached for live support at Twitter and Facebook, https://twitter.com/ask_spectrum https://www.facebook.com/Spectrum/. ^TK

Lashandra Harness June 15, 2017

Why can't I watch all the channels away from home? I AM STILL PAYING 200$ A MONTH whether I'M AWAY OR AT HOME. They is not one cable news program availble away from home Wifi. You could at least let us watch one of the news channels such as MSNBC or CNN. Your commercial saying you can watch whatever whenever. NOT. Only a select trash channels except for ID channel. What is the reason for blocking channels. AT&T LETS YOU WATCH ALL OF THE CHANNELS WHEREVER. PLEASE DO BETTER IF WE PAY 200$ WE NEED THAT CHOICE. We cant even get a CNN app to go live it says some channels are blocked depending on where you live. CONFUSING!!!!!!!!!!

Hello Iamme June 19, 2017

This app always errors when it opens, some days doesn't even open just says try again later. Very disappointed.

Dee G June 19, 2017

TWC app worked so much better. Spectrum has very lousy performance and very expensive. This is not a satisfied customer. App never stays on at all.

Josh Strebie June 13, 2017

Use to work great until we absorbed TWC (I am a Field Tech for Spectrum). This new app will not recognize I'm in my Spectrum internet. All troubleshooting methods have not worked, live chat rep wanted had me redo them all up to restarting my modem which didn't work either. Was told I'd receive a phone call with an update or ETD from Tier 2, that was 2 weeks ago as of this re-review. Edit- gave it 1 star but now have updated to 5. It's back to finally working for me.

Jen Boyce June 19, 2017

The app worked great till I updated it. Now it won't allow me to watch live t.v. It says watch something else or try later. Are you kidding me!? All I can view is on demand. And before this issue, when watching on my tablet the screen would screw up & go all different colors. The volume also sounded like my speakers were blown. They are NOT. This only happens with this app!! I'm ready to go with a different company! I pay way too much money to keep running into a problem every time I try to watch!

Jazmin Ruiz June 17, 2017

This app sucks and never works it always says "system error please try again later". Don't waste your time downloading it.

Thomas Ettorre June 23, 2017

When it worked it was good. But has not worked in over two weeks. They have no clue when it will be fixed. Poor customer service.

J. Andrew Middleton June 13, 2017

There's a Roku TWC app so allowing streaming via Chromecast shouldn't be an issue. The App is worse since becoming Spectrum. Again, add Chromecast support.

Ronald Hensen June 14, 2017

Used to love app but since June 9 update I am unable to watch anything! App won't even load anymore, just does the circling icon then says system has unexpectedly ended!

Daniel Dzikowski June 20, 2017

It only works good while on home WiFi. If using cellular internet the app freezes restarts and always kicking out of shows. And that is with full signal and LTE connection.

Steven Rosario June 19, 2017

They fixed the search issue only to break the guide two updates later. You can't scroll through it anymore or select individual content to set up a recording. I completely reset the app and still the same thing.

Charter/Spectrum April 13, 2017

I'm very sorry for issues with the app. Typically, reinstalling the app will resolve issues. If you are still seeing issues we will be happy to troubleshoot with you, directly. We can be reached for live support at Twitter and Facebook, https://twitter.com/ask_spectrum https://www.facebook.com/Spectrum/. ^TK

Kent Porter June 15, 2017

This App is a joke! TWC was great, used to work all the time, could watch TV on my phone no problem. All spectrum App does is say this is app is not working would you like to close it! JOKE!!

Christy Keiser June 17, 2017

This app won't let me watch an on demand show without constantly kicking it. I updated it and still it refuses to work properly on my Android tablet. Works fine on my iPhone.

S. Perthold June 14, 2017

I have this on my phone and tablet. I was only able to access the dvr manager one day and the rest of the time it says there is no dvr device. Super annoying as that's the whole reason I downloaded the app.

George Reed June 15, 2017

On this and the Roku app, the local channels were removed. Don't know if this is a temporary thing. But until local channels are restored, this 3 will stand.

Jennie Pagaran June 15, 2017

Why when I'm watching a show, the screen changes every 2 to 3 minutes telling me what show I'm watching? I don't need to be constantly reminded. Fix your God forsaken app!

Charter/Spectrum May 30, 2017

I'm sorry to see that you are experiencing issues with the app. If you are still seeing issues we will be happy to troubleshoot with you, directly. We can be reached for live support at Twitter and Facebook, https://twitter.com/ask_spectrum https://www.facebook.com/Spectrum/. ^TK

Heather Garcia June 14, 2017

With this app it is always something down and doesn't want to work. Either the guide, dvr manager, or the scheduled recording list can't be viewed. I am so fed up with this thing. UPDATR: Earlier today the app updated and now any time you go from one channel to another it mutes the show. And the mute icon is not on the screen the only way to turn sound back on is to close the app and reopen it. Annoying. Spectrum get it together already.

Mrs J. June 19, 2017

Paying too much not to have an actual working app OR TV service that I don't have to reboot every other day. I can never watch live tv on my tablet or phone while sitting in my own home. AND DON'T FEED ME THAT B.S. LINE ABOUT UNINSTALL/REINSTALL APP BECAUSE IT DOESN'T WORK. TRY FIXING IT OR I'LL TRY ANOTHER COMPANY. Spectrum sucks...I miss TWC.

Chelsea Griffeth June 19, 2017

This app works great on my phone but won't open on my brand new Samsung smart tv. Evidently the 2017 models aren't compatible but the 2016 ones are, which is a real bummer.

Jeffrey Homolak June 21, 2017

Great app but wish it had Chromecast support. That is a huge future still missing. Please add Chromecast support which will make it 5 stars in my book!

Nicholas Hunter June 14, 2017

NEED TO MAKE THE APP HDMI COMPATABLE (like the old one). Then I'll give 5 stars, everything else is great.

Josh Kuperman June 17, 2017

Worked ok the first few times and then just stopped with the useless message telling me something didn't work and I should try again later. I decided to update this as Spectrum responded. Apparently, the app will work if I am not at home. This means I can only get a few channels as opposed to the full lineup. Since the main thing I liked about the app when it did work, was that I could watch something different from others in the house when two shows were on at the same time. Update it is working now: A brief note, the last time the app was updated was last Thursday June 15, as reported by my two android based devices - a Galaxy S6 and an old Google Nexus 10 Tablet (which google/android stopped updating the os for ages ago.) I didn't get a chance to check it out until the next day, but as of Jun 16, is is working. That is I can watch the same or different TV shows on my phone or tablet if someone else has the tv remote.

Charter/Spectrum June 8, 2017