Tricon Homes

Tricon Residential

About this app

With the Tricon Residential App, residents can:
- manage their thermostat
- manage their smart lock
- manage their maintenance requests
- create maintenance requests
- view maintenance requests
- track technicians progress en route
- link out to rental payment portal

Ratings and reviews

The app sends you into a never-ending loop as a current resident. It's impossible to put in a work order. I recorded the broken process on my phone in January and both emailed it to info@tricon and sent it to their instagram. No replies on either. My fence got destroyed in a storm and I just want them to fix it. That was over a week ago now.

Pays $30 a month to have a white blank screen, nothing screams more convenient than not being able to use the app that controls 90% of the things in the house.... 😍 every time I call about the issue I'm left on hold for 3 hours and never get a call back... do better please. UPDATE!! sent two emails and another phone call in still the issue has been resolved this is quite unacceptable....

App will not load (s24 ultra, android ver 16, UI ver. 8.0) making it near impossible to submit or track work orders as the only way to do so are via the app or by phone (their call tree is frustratingly bad and often directs you to the wrong dept or to the text message option despite never choosing that option). For God's sakes, invest more money in your tech if that's the main means of comms.