
Courtney Jackson
- Flag inappropriate
- Show review history
Their app provides the services needed to manage your account and so far I'm pleased with their service. The reason for the lower rating is due to this app requiring you to log back in when sometimes opening the app. It cannot seem to keep you logged in. This happens maybe once a month and at other times multiple times a week. Very annoying 1/13/20 update:. Still logs you out at the same rate noted above.
7 people found this review helpful

Laura Amend
The first few months, this was great, then I got an email saying that I had used my 10GBs, there is no phone number to call and the app doesn't recognize me and since I have used my 10GBs, everything loads in slow motion. I can no longer send texts or see what others have sent me. This is an issue since like many others at the moment, I depend on my phone for business. I'm afraid I will have to look elsewhere. The app is useless.
3 people found this review helpful

PiroChu
- Flag inappropriate
- Show review history
Works fine to look up info etc., but no chat pop-up with a service rep via this app. Best to just keep using the web browser to access the account with an addition of the helpful chat pop-up feature, since the rest of the features are pretty much the same between app vs browser.
1 person found this review helpful