PERFECT. I've been using this app for at least 5 years now. Never once have I had a problem with the deposit, never once have I had a delay or discrepancy occur, and never once have I had it detect an incorrect amount when they started to do that automatically. It just works flawlessly for me. I do about 5 checks a month at peak. The app just works. Have I had crashes? Sure. But who doesn't with any app. Is it frequent enough where it prevents the usage of the app? No. A poor carpenter blames their tools.
Paper check deposit is impossible. I have changed lighting & backgrounds so much it feels like I'm running a check photo studio. After dozens of attempts the app hadn't produced a passing image. This is the primary value of this app to me. Very frustrated.
Needs serious work Just deposited my paycheck app read it as $38. I changed it to 538 in the verify amount slot. Still deposited $38. Called member services said nothing they could do. Atm department closes at 5pm and member services has no access. Now I have $38 to support 3 children and a wife on till Monday. I deposited a check and it was held on Gte's end but I had not knowledge of being held. App said it was accepted. And something came through and got charged a NSF fee. It was reversed as a courtesy.
It crashes constantly and makes you log in multiple times. You cant really do all your banking on it and can't look at messages from the bank to the member on it. For anything other than check deposit, I have to go to the main site. I can't view statements or search for transactions or really anything that other banking apps let you do. Boo, GTE. You can do better than this. Thanks.
I was lied to. Had some issues creating my account online initially, was contacted promptly and account was created but I ask about an all-inclusive app and she told me or would be released in a couple of days,. Now either she lied to get my business and I'm that gullible or the app released has been pushed back🤔😤
Why Why can't they just have an all inclusive app like SunTrust? I like being able to deposit using my phone, but that's literally all I can do. Pathetic.
* Updated workflow
The RiteCheck app lets users check reward points, calculate check cashing fees.