PERFECT. I've been using this app for at least 5 years now. Never once have I had a problem with the deposit, never once have I had a delay or discrepancy occur, and never once have I had it detect an incorrect amount when they started to do that automatically. It just works flawlessly for me. I do about 5 checks a month at peak. The app just works. Have I had crashes? Sure. But who doesn't with any app. Is it frequent enough where it prevents the usage of the app? No. A poor carpenter blames their tools.
Paper check deposit is impossible. I have changed lighting & backgrounds so much it feels like I'm running a check photo studio. After dozens of attempts the app hadn't produced a passing image. This is the primary value of this app to me. Very frustrated.
Needs serious work Just deposited my paycheck app read it as $38. I changed it to 538 in the verify amount slot. Still deposited $38. Called member services said nothing they could do. Atm department closes at 5pm and member services has no access. Now I have $38 to support 3 children and a wife on till Monday. I deposited a check and it was held on Gte's end but I had not knowledge of being held. App said it was accepted. And something came through and got charged a NSF fee. It was reversed as a courtesy.
It crashes constantly and makes you log in multiple times. You cant really do all your banking on it and can't look at messages from the bank to the member on it. For anything other than check deposit, I have to go to the main site. I can't view statements or search for transactions or really anything that other banking apps let you do. Boo, GTE. You can do better than this. Thanks.
This app is pretty convenient except that there are a lot of issues with taking the photo of your checks. Sometimes the camera image is warped or sideways, or you might have to take a photo 4 or 5 times before it works because the camera will cut off the account number on the bottom or the endorsement signature on the side. Also I wish this app allowed you to check your balance.
Still works flawlessly! I've used it on a cheap LG phone and the not so cheap Nvidia sheild tablet. I've deposited both personal and the larger size corporate checks and have never had an issue. I don't know why other people are having problems accept if their trying to deposit a crumpled check that's been wadded up their pocket or wallet all day. Even then, just put something on top of it and let it flatten out.
* Updated workflow
Simple is fee-free online banking that helps you easily budget and save.