The app itself is not so bad but the Indian based customer service reps on the chat are a disgrace. A rep called Bhuwaneswari refused to help me and repeatedly ignored my questions. Extremely frustrating. Their phone rep was able to solve the issue in less than 15minutes. When I tried submitting my review of his performance the app would not accept it.
Have installed and uninstalled this app numerous times since January . It has never worked properly, when you go into offers you get a spinning icon saying loading which never stops. Looking at previous comments this is an ongoing issue for customers for a long time and is still happening now and all you get is the standard response about installing the latest sofware on your phone. The app is a dud dont waste your time downloading it.
Can't get past the accept terms and conditions, it just keeps loading forever. Every time. A bad app would at least give me some use, but this doesn't give me any use unfortunately. EDIT: thank you, login is now working (for now at least) EDIT 2: happened again... Logging in via data connection seems to temporarily fix the login, but it's a massive pain...
Omg... this app is useless. I can't remember my password and when I try to retrieve it just loads indefinitely. At one stage I got onto the page where I was asked for a username but when I try to input it the keyboard won't pop up. Tried re-installing it, no improvement. Not a good app for your sanity, avoid.
It's OK but nothing to write home about. Very simplistic and basic. Could do with some more advanced features however, I do know that other networks that have tried to get all funky, have ended up producing a total dud app.
I have installed and uninstalled so many times thinking it'll get better but nah....does not give accurate information and does not show how many international minutes left. If you trust the information and go over the international minutes you pay through the roof and I think that's what's the catch. Not good !!
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