Hi Guys, When I try to enter draw for Fantastic Friday offer my new Galaxy S7 edge just sits Loading with no response. What is this button trying to do as possibly the wrong permissions are set (long shot). I have tried clearing data restarting reinstalling with no success. I have been onto Customer Care and they cant help. Pls help me.
Can't see data usage. Contacted Vodafone 3 times and still isn't resolved UPDATE-finally appear to have resolved this. I can see data usage now but the app is still awful. Learn to read Vodafone people!!!
I have never hated any app until today. Now I'm so confused I took the Samsung 7 edge on Vodafone bill pay on the 27th of Jan and today the 7th of Feb got charged €60 for the 1st of Jan to the 31st of Jan. So I called the Vodafone customer service they said you are charged a month in advance which I know but telling them on the app I'm being charged for services i did not have. She says don't use the app it's wrong on the system it's 1 Feb- Feb 28. So now I said so if I want to query about my bill I have to call you she says no you can go online not use the app then with my phone i went online it's still directs me back to download the app. Vodafone I really liked your services but when it comes to taking my money when I did not have your services that's a problem sort out your house. Most people we don't have time to call customer service we want to see our bill properly ourselves. I'm disappointed in your app and I got charged for what I did not use now who is correct the app which uses vodafone system or the person who said ignore the app.
Awful. Pointless waste of my time. What do you expect from Vodafone just awful at everything they do. Might as well be an ankle tracker. Plus please stop sending me texts to download. Very very very annoying company will be switching soon as the new Samsung's come out.
Every time I try to go into it it says unfortunately Vodafone has stopped and I have a Vodafone phone for god sake Please change this and write back to me
Used to work but can no longer see my balance. Uninstalled and reinstalled, no difference.
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