Widex REMOTE CARE

Widex A/S

About this app

With the WIDEX REMOTE CARE™ app you can get your Widex hearing aids fine-tuned remotely - in your home, at work or wherever it's convenient for you.

- See and talk to your hearing care professional by video
- Get your Widex hearing aids fine-tuned remotely in real time
- Test your hearing aids in real life

With the WIDEX REMOTE CARE app you can easily connect your phone to your hearing aids via REMOTE LINK.

The WIDEX REMOTE CARE app is compatible with these WIDEX hearing aids*:
- WIDEX MOMENT™
- WIDEX EVOKE™
- WIDEX BEYOND™
- WIDEX UNIQUE™
- WIDEX DREAM™
*Except for CIC-M hearing aids.

The WIDEX REMOTE CARE app is verified with the following devices*:
- Google Pixel
- Google Pixel 2
- Google Pixel 2 XL
- Google Pixel XL
- Google Pixel 3
- Google Pixel 3 XL
- Google Pixel 6
- HTC 10
- LG G6
- Moto G5
- Moto Z Play
- Moto G8 Power
- OnePlus 6T
- Samsung Galaxy® Note 8
- Samsung S7
- Samsung S7 Edge
- Samsung S8
- Samsung S8+
- Samsung S9
- Samsung S9+
- Samsung S10
- Samsung S10+
- Sony Xperia XZ
- Sony Xperia XZ Premium
- Xiaomi Redmi 6
*Some smartphone manufacturers may have variants for which we can't guarantee perfect functionality in every case. Please check in advance if your smartphone works well with the WIDEX REMOTE CARE app.

Product number: 5 300 0040

Ratings and reviews

As we could not connect the second time we tried we just gave up and called it a day and I just sent the hearingaids back before my trial was up I was on day 5 of my one week free trial. We connected just fine on the first go and the connection was great 👍but on the second go a few days later it would not connect. I think it was due 🤔 to human error.

There's nothing like care in this app as the icon keypad circulating taking test of the patience and wasting precious time of the customers. Even my dealer spent a lot of time and couldn't solve the issue.

Like all widex apps and products its next to useless, been trying for weeks to get connected but it's not playing at all. As for the hearing aids themselves for the price of them not worth the plastic there made out of, sorry but ime one dissatisfied customer.

What’s new

Changed to new improved video solution.