Zervicio.com offers enterprises cloud based After Sales Service solution for automating customer support providing seamless service experiences for customers and in-house service teams. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where. Zervicio's with its user base across the globe., is available in multiple models - Zervicio Open Cloud, Zervicio Private Cloud and Zervicio On-Premises.
Customer Service - As a after sales service system, Zervicio enables you to manage and track your service requests and complaints
Always-on customer service - Delighting customer comes with a very heavy price tag of managing own time slots as well as team members.
Service Personally - Zervicio helps you to put your dreams and wishes into action by giving a personalized service to your customers.
Faster Support - Your service manager can make quick decision about a service ticket and direct his field force in the fastest way possible.
Build Knowledge - Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience.
Service On the Go! - Manage Service Cloud can by accessed from anywhere - the fastest, smartest platform for mobile customer service and customer service analytics.