Great flight app. It is awesome when everything is linked and updated. I loved how you can get the boarding pass after check-in. Also, after right after baggage dropoff, you see bag tags. It gives you bag claim number, and everything you rely on the screen in the terminal right on your phone excretory customized. The only thing that I've had issues with is the terminal maps - they take forever... But would definitely recommend to anyone, especially if you travel on American, often.
Massive problems App does not show nor download boarding passes. App does not credit flights even after one month delay. App does not grant TSA pre. Useful only to show departure time. If you have massive space available on your phone take it to fill your memory with useless bits... Permanently communication errors with the server. Do not rely nor trust on this app
International check-in is atrocious. Even if your passport information is saved, it forces you to retype it again, and then scroll through each 12 months of every year till passport expiration date and birthday. Aren't phone apps supposed to be about convenience, not torture? Hello?
Most user unfriendly app I have ever encountered! After struggling through the enrollment process and entering all my information the submit button would not submit? This app has to be simplified soon! Especially that confusing birthday entry. I lost patience and am booking with United?
great improvement over earlier versions The app is now almost perfect! Only missing thing is that seat assignments cannot be changed in the app if a segment is on a separate airline (understand you can't changfe the other airline seat, but I should be able ro change the AA seats).
So frustrating Why can't birthdate just be typed in instead of all that scrolling? Also would not accept my phone number with error message that valid u.s. phone is 10 digits. Added area code still no go. Finally logged in as guest. Called app service number. No one speaks understandable english.
•New and improved seat map design
•Other bug fixes and small enhancements
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