Worst App - Terrible Support Once again 25-Jul-16 - latest version - good signal - no boarding pass for second flight. Terrible customer service - did not speak English well and did not understand the question. Too bad and too sad - AA used to be a quality brand. Feels like a low cost carrier in every aspect. It is past time to reconsider loyalty.
Used to work ok. We've been sitting on the tarmac for an hour waiting to take off. Still shows us as being on time to land. Pushing out and then sitting on the ground is not the same as on time. I have had this happen numerous times in the last few weeks due to storms.
Just freezes up I put in the information to get my flight update and when I say check status it freezes. It is not very friendly either it keeps taking you to the screen to join the advantage or elite membership. All I want to do is check my flight status, I don't travel that often , so I don't even have American Airlines miles program. I normally fly Delta and their app is extremely user-friendly and it works.
Since update get nothing but errors Since updating this morning, the app has lost all of my info; elite status, miles, etc. And trying to do anything just brings up a pop-up stating "We had a problem communicating with the server." Not impressed!
Crash and burn I just updated the app and now it crashes on launch using my tablet. Hopefully my phone won't have the same issues before my next flight...
Keeps me organized with my frequent travels for work with access to flight details and tools for many trips. The app is a little slow with updates on flights and the waiting lists and changes but overall it's great!
• We fixed a bunch of little things (but we don’t want to bore you with the details). Enjoy!
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