This app is the worst for trying to find information about your flight. I have used the major airline apps and this is by far the worst design of them all. The app doesn't refresh properly or seems to disconnect on a regular basis. Looking for an upgrade or standby list is like trying to find a needle in a haystack. Swipe up and nothing but useless information. This thing is so annoying. Need to uninstall and just use paper boarding pass and watch monitors like before.
Can't even link myself to my flight so I can get a mobile boarding pass. No glossary (what's a "Record Locator"?? when trying to link flights)... Really not impressed. If I have to work this hard to find out how to do something, or find info, this app is NOT user friendly.
I started out liking the app, until I checked into my flight and my "trip" disappeared, meaning, my mobile boarding pass and all flight info disappeared too. VERY UNHELPFUL, especially during travel. This was my first time using the app too. Already disappointed.
Doesnt tell you things like length of flights in hours and minutes. Which would be nice when traveling across different time zones. Doesnt tell you if in flight service is cash or credit card. Doesnt update when there are changes. Doesnt give bag claim info. And you can only get one digital ticket at once. Pretty much useless.
App doesn't allow more than 1 mobile ticket per device -- annoying when traveling with minors. Essentially, i can get my mobile ticket, but i have to keep track of my kids' paper tickets.
It works about half the time. Crashes suddenly and freezes constantly. I use all of the airline apps and this doesn't happen with them. Typical AA service.
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