With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.
-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
-Flight updates: Get the latest ﬂight updates by simply retrieving your reservation and allowing American Airlines to send notiﬁcations to your mobile device.
-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.
-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.
-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.
-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.
-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your ﬁnal destination.
-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next ﬂight in seconds.
-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.
Contact Us: 800-222-2377
Why we need the permissions:
Bluetooth We will be adding location assistance to mapping (see our new terminal maps) that uses BLE
Location Your location helps us give you relevant information tailored to where you are at the time.
Photos/Media/Files Access to photos is required to store parking reminders.
Camera The camera allows the app to scan credit cards and expedite the checkout process.
Wi-Fi connection information This allows the app to understand when connectivity exists to give you the data you need.
Other Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
This is truly the worst of the airline apps. It continues to log me out despite my selection to keep me logged in, which is inconvenient when trying to pull up a boarding pass. It is also incredibly slow and often freezes completely and has to be restarted. It is so bad that it makes me look for alternate airlines whenever there is a choice on a route.
17 people found this review helpful
June 29, 2022
This app is absolutely horrible. Hard to navigate, lots of options take you to the same place, and flights do not get updated in the app. It wouldn't show my boarding passes, updated flight information, or how to find anything on the paper ticket. I had a cancellation and changed the flight, and got the app notification about the new flight but that actual app still shows my cancelled one from yesterday. It's just a confusing and difficult app, with many problems.
16 people found this review helpful
June 25, 2022
The UI for this app is difficult to navigate. It took me over 20 minutes to find the correct place to check in for a flight. The app is also useless if two passengers on your booking have the same first name??? Because my father and I share a first name it is impossible to check either of us in without calling AA and setting up an AA rewards account. The rest of the members on the flight were checked in.
34 people found this review helpful
To make our app better for you, we make ongoing updates to improve your experience. Thanks for choosing American Airlines. - See all your trip requirements in one place with easier access to our Ready to Fly hub. Check health and travel requirements, entry restrictions, and submit forms for your upcoming trip - Ongoing bug fixes and enhancements