With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.
-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
-Flight updates: Get the latest ﬂight updates by simply retrieving your reservation and allowing American Airlines to send notiﬁcations to your mobile device.
-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.
-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.
-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.
-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.
-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your ﬁnal destination.
-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next ﬂight in seconds.
-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.
Contact Us: 800-222-2377
Why we need the permissions:
Bluetooth We will be adding location assistance to mapping (see our new terminal maps) that uses BLE
Location Your location helps us give you relevant information tailored to where you are at the time.
Photos/Media/Files Access to photos is required to store parking reminders.
Camera The camera allows the app to scan credit cards and expedite the checkout process.
Wi-Fi connection information This allows the app to understand when connectivity exists to give you the data you need.
Other Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Sep 11, 2023
Travel & Local
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
Show review history
September 21, 2023
9/8/2023: zero stars. I cannot describe how infuriating this app is. It has so many issues I don't even know where to start. Can't process payments. Can't lookup flights with record locator. Can't search for flights. Can't view boarding pass. I'm sure I'm forgetting something. I have to fly often for work and this is by far the worst app I have. Unfortunately they're the only airline operating from my local regional airport.
14 people found this review helpful
August 16, 2023
It doesn't work right anymore. When trying to check in, I get an endless error message. Finally checked in online. Once I did that, the app had a link for the boarding pass which ultimately pulls up a blank white screen. So I had to email that to myself, again from the web. The app did not fulfill any of the conveniences that it should have.
94 people found this review helpful
Show review history
September 10, 2023
**Update: Didn't even recall reviewing this app before, but I see little's changed, except now, not even the boarding passes/reminders work reliably. Four years later & it's got more issues than before. Can't even complete purchases. So incredibly frustrating.** Sorry, but beyond mobile boarding passes, this app is pretty awful/useless: little else works. Errors galore at every juncture ('our system is having trouble'/'something went wrong'); easily the least user friendly of the airline apps.
41 people found this review helpful
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