Check in is easy BUT... For an airline that relies on connecting flights, my second flight (final destination) never shows up on the app either on a list or to check in. Ridiculous it should be so. Delta is the best app out there... Probably because they actually care about their customers.
Aggravating I am a loyal user of USAir/AA...BUT! This site needs to take a lesson from the United site! This site is: Awkward. Too many steps. Slow. Aggravating. Surely there is enough profit $$$ to make a simple/uncomplicated, user/customer friendly app!!??
Useless for booking travel I hope American is working on a brand new app that resembles United. The American app doesn't book flights and forces you to the mobile site where booking travel is about as user-friendly as a public stoning. How about an app where you can buy tickets ONE LEG AT A TIME, and select the seat class you want. AA mobile site instead returns a hodge podge of outbound/return itineraries at random times and is generally incomplete.
New UI Update is much better! Well done on the update. I am having issues with seat changes on a certain flight. I have 3 legs 2 of the seat 💺 changes worked but one flight isn't sticking after I made the changes. But you guys are on the right track! This is a domestic flight. Looking forward to trying a international flight!
Better and better Great app...only two things missing: bag tracker and like the USAir app had...tracking how many have checked into first class if you are waiting for an upgrade. I never have to bug an agent with that info at my fingertips
Always print out your boarding pass! AA app worked previously but suddenly was unresponsive as my flight was boarding. Uninstall/reinstall didn't fix the problem and the all important boarding pass was not accessible! Caused me to check my carry on and had to go to baggage claim which I never do. Unacceptable!
- Interactive terminal maps for 10 major airports. Find your gate, baggage claim, shops/restaurants or Admirals Club®.
- Updated with new look and feel
- Find an Admirals Club® from the home screen
- Elite members can request 500-mile upgrades on eligible segments and purchase 500-mile upgrades from My Account
- More upgrade opportunities available for purchase based on eligibility and availability
- Upgrade List available for eligible regional carriers within 4 hrs of departure
- Bug fixes
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