Useless app. I am logged in with my account. I checked in both my wife and myself. App only gives my wife's mobile boarding pass on my account. Going back to printing paper tickets due to major flaw and inconvenience. No idea if it even logged my frequent flyer rewards program and not going to bother using this app to check. Only airlines application I have had this problem with.
Going in the wrong direction. I remember the app years ago was so much easier to use. Experiencing a flight cancellation right now. Absolutely of no help. Just says cancelled...no link to alternative flights. No phone number to call. I remember once years ago, I was able to rebook in a couple clicks.
I am not clear on what the point of this app is... It seems to simply be a shortcut to the mobile website, in which case you could just go to their website! It does not auto load your flight itinerary, and keep you posted of changes like Delta or Southwest. You have to manually enter your confirmation number each time! Gmail does this for me, making this app completely useless :( To book flights it just links you to the mobile website.
I hate to say it but the app actually is worse now than it was before. Hopefully AA is planning a "fix" soon that will improve reliability. In particular, the app does not update as frequently as it did (delays, gate changes, etc), the upgrade lists are hard to find, and the app itself is too busy. Make it more user-friendly and functional; it doesn't have to look the greatest.
Very frustrating to find out the hard way that the baggage tracker feature of the app gives misleading information. We were at our final destination waiting for our baggage at the claim area. The baggage tracker information showed "arriving soon". We were waiting and waiting for our baggage that never arrived. The tracker failed to show that our baggage was not loaded on our connecting flight and was still at the airport we departed from. Our connecting flight was delayed to allow us to catch our connecting flight. I received notification from the Google app of the new departure time for our flight. Even after touching refresh several times, the American Airlines did not show the updated departure.
Was forced to upgrade from an earlier version... This new one is harder to navigate and locks up half the time. Also, most of the time my AA points and status don't show up. Thanks for making me "upgrade" AA
· An alert when it’s time to check-in
· Travel advisories (like weather or airport issues) that impact your trip
· An easier-to-find upgrade list on the day you travel
· Bug fixes and minor enhancements
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