Worst of all the airline apps. You cannot book reward travel. Another way American has made it more difficult to redeem miles. In some reason it's easy to change seats on some reservations and on others it requires multiple steps. Entering the date of travel CAN be difficult. Today I could not enter the date manually fro the keyboard and I could not advance the calendar past the end of April. Their technical support was completely worthless. I booked my trip on Delta because I do not subsidize stupidity.
I keep updating this app in the hopes that it will improve. The latest update said that the LAX airport map was updated however I can no longer get ANY airport terminal maps after this latest update. Also why does the app take me to the internet to make flight reservations and require me to sign in again?
The app makes it very easy to check-in online and use mobile boarding pass. It's also helpful to keep track of my progress towards platinum / executive platinum status. It would be nice if the app also allowed booking / searching for flights more easily but am happy with what the app does have and the app works very well w/o problems.
Rethink this whole system. There's no way to confirm a reservation for a guest user. Your (undoubtedly outsourced) call center can. The link to book a new reservation led to a website with an expired certificate. This is amateurish. Furthermore no one likes to converse with a voice response unit. It's somehow degrading. Oh and did you readers know there's now a third 'main cabin' class with no access to overhead storage bins. Hey why not put us cattle into the cargo hold?
Useless, does not do anything but suck up data like crazy, I could not add my flights, and none of the features work (maps, baggage tracking, and any other features). The iphone version of this app is golden but not this. If perhaps I did something wrong in entering in I would really like to know.
Totally useless app. Delta and Allegiant both have easy to use, seamless apps but AA? Can't even log in easily! And to sign up for the advantage plan (or trying to) where you enter your birth date, I get to pick between Dec, Jan and Feb......I was born in June! Uninstalled. (And I installed and uninstalled twice, in case it was somehow a faulty installation, it wasn't)
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