Incredibly bad app design. Screens do not scroll. Sometimes it asks for email, sometimes membership #. Took me trial and error to set up an account. Since I already have a AAA account with an email address and a member # why don't the accounts just sync. Very confusing. I am an experienced IT person. I can't imagine what it would be like for someone else.
Are you so arrogant not to beta test? After your update you completely destroyed the app and you expect the members to rely on it? There are so many problems from freezing, to incorrect mileage calculations, and much much more! No bonuses for you with this kind of cheesy app program. Fix it the right way, so we can use it.
Update SUCKS! Newest version of the application is TERRIBLE. For example COMMUNICATION PREFERENCE only takes you to their CONTACT US PAGE. You would think it would take you to a page where you can select text, email or phone call. Also takes FOREVER to upload page and NOT because my service.. Other apps don't have this problem.
Satisfied Being a computer network engineer and a software application designer for over 30 years I can appreciate what it takes to make customers happy. It's not 100% possible! Most satisfied people will not take the time to post a positive comment, while unsatisfied customers will always find the time. I am a satisfied customer making a positive posting for all the customers that did not. And for the service, Triple A is second to none.
AAA app It constantly access location so it burns battery. Very bad, obsolete behavior. Insurance coverage require drive monitoring. But to turn monitor off and on is very deep in the menu. It is a burden to use. Consumes battery, burden to use properly, needs rearchitecting.
Worst app I've ever used The app couldn't find my membership # or email address. I tried to login work my current online account. The app couldn't find it. So I tried to set up a new online account and the app couldn't find my membership #. Page loading took forever on high speed internet. Just plain useless.
What's New in Version 3.7.13
For Road Service
- updated the header and status bar color
- replaced the phone icon with ‘Call AAA text’
- resolved issue causing highlighting of multiple contact addresses
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