myMerlinPulse™

Abbott

About this app

The myMerlinPulse™ mobile application for patients is intended for use by people who have an Abbott Medical implanted heart device and access to a mobile device. The app provides remote monitoring capability of the device by transmitting information from the patient’s implanted heart device to the patient’s healthcare provider.

The App uses an internet connection through a WiFi or cellular network to send information about your implanted heart device to your healthcare provider. Your information is encrypted to ensure the privacy and security of the transmission.

The app’s intuitive user-friendly interface allows you to check if your heart device is connected with your doctor, get information about your heart device including its battery status, view the history of transmissions and send manual transmissions to your healthcare provider, and be notified if there has been a significant change in the performance of your implanted device.

This app will only function once paired with your implanted device.

This app does not currently support tablet devices.

Do not rely on the app during a medical emergency. If you experience a medical emergency, seek medical attention immediately.

Ratings and reviews

Just recently had a device put in and the app was working great. I would check it every day at 2am to make sure the app was working. So far, twice, I have had the app demanding it stay open to connect to the monitor. All good and well I'm theory, however, when working the overnight shift, that's not an option. Fast forward to today, the second time, it started giving notice that it couldn't connect. There's no update so I don't know what gives.

Well, reading other reviews tells me they are not about customer care because they have the same automated response to every review no matter what the review says. My device when I go to the history option shows it has never sent a transmission. I don't even know if this damn thing is working. And now it's saying it ain't connected to turn on allow all the time on the permission settings and my settings are already set to those settings. I don't get it.

just installed the app and was told by the tech that if I close it it will not run in the background. this is low performance my Bluetooth headphones my Bluetooth SmartWatch all work in the background constantly syncing and connecting. there is no reason I should have to remember to reopen the app to get it to stay connected to my phone. in today's world of automatic monitoring it is unacceptable to have to rely on the patient to make sure it's running