Durham One Call

35 reviews
Content rating
Screenshot image
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About this app

Service in the City or County of Durham, North Carolina, is now just a touch away with the introduction of the Durham One Call smart phone app. With just one touch, you can now find the latest information and services offered by the City and County. Learn about or request services such as waste collection, recycling, potholes, street repairs, litter, unsightly properties, water and stormwater services. Use this smartphone app or call 919-560-1200 to launch a service request that will connect you with the appropriate department.
Updated on
May 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

35 reviews
Carolyn Packer
December 15, 2020
The app makes it easier to communicate with Durham Govt. I would recommend the app be changed to allow me to store account numbers, such as my water account number, and my name, address, and telephone number because it is a pain to re-enter these every time I need to send a request such as a missed waste collection.
6 people found this review helpful
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Caroline Saul
August 16, 2023
Will not let me sign in. Says the email account is not verified and to check my email. I have signed in several times before and there is nothing to verify the account in my email.
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Daniel Allums
December 1, 2021
The app no longer works. "Whoops, something went wrong" is displayed when attempting to open the app. Highly usable before this though.
13 people found this review helpful
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What's new

- UI Update
- Bugs fixes

- New UI theme
- Accelicon support

- Improved ADA compliance
- Minor bug fixes

- Push notification improvements
- Time zone in settings
- Minor bug fixes

- Minor bug fixes

- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes