The slowest app I ever used, switching between apps erasing all information in it. Three is so much to improve that it will be easier to create new app. All I wanted was book the room, all I got was frustration.
This app is a great idea from a business point of view as it really plays on customer loyalty. But what do we get for our loyalty? No real discount, a clunky app that often fails, no real record of preferences in any meaningful way. And very limited options to filter what you are looking for. Overall a very mediocre effort, so why use it when I could just use skyscanner or TripAdvisor or a million other apps... Sorry but a poor attempt at buying my loyalty. Its a two way street, gamefy it, webefy it, but whatever you do ut needs to be more reliable and offer real benefit to buy my custom
APP is a complete mess. It lists my upcoming reservations but unable to select tomorrows and do online check in. Take the separate online check in link and it wants the reservation no. No way to select. Go back to reservations list and unable to copy reservation no. What do you do - write it on a bit of paper and go back to online login? Totally disjointed app with no correlation between screens. Same on IOS. Who develops this rubbish?
Seems good when i use it. What happens to my points if i havnt got enough? Do i lose them? If i do lose them, i wont use this hotel group ever again.
Simply doesn't work. Always gives the same message:"last update 22/12/2016 No server connection". Useless
Minor bugfix and stability improvement
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