Great (in theory) The App looks good-is incredibly useful-would be perfect IF I could trust it not to constantly crash. What should take less than than 5 mins almost always takes over half an hour (often resorting to having to go on computer instead, after immense frustration with phone app). Lucky Accor have such good deals, therefore I forgive this incredibly annoying detail!
Keeps crashing arch! App looks good just wish it would stop locking up and crashing!. Very buggy and needs more work.
Useful BUT It keeps stopping - very annoying
Multiple rooms booking needed The app is really good and user friendly but it was not possible to book simultaneously two rooms for our family of five. Please add this function, or if hotel doesn't allow 5 persons in one room then offer multiple rooms (according to hotel policy)
Deleting the app! Even when I select the hotel I want, I can't book it because the stupid app "needs" to know my location to find hotels near me - even though I don't want a hotel near me and have already selected the hotel that I do want. Not helpful!
Too many options point to website + the app systematically crashes since last update. Unbelievable. Also, many options/features/special offers just direct to website.. Poor experience. Confirmed by customer care, who admits there are many things missing in the app.
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