App used to work fine before t e most recent update. Now it doesn't sync regularly with my fitness apps, and I can't manually sync it any more like i could before the update. I'm being told I didn't earn any points last week, when in fact I've been training my son in cross country and averaging 3 to 4 miles every other day. I have written support twice with no response. Will give a better rating once these issues get fixed.
No one responds to you when ypu have issues with the app. I thought this app. would be a motivator to help in losing weight. However, I am having some issues with the app. not recording water intake or weigh-ins. I have contacted customer service 2 times, even sending screen shots and no one has bothered to get back to me. Why have a customer service email listed if no one responds when you need help! Not happy at all!!!
Didn't sync the activities I've done. Says last sync a month ago. I've been active the entire month, so I don't see why. I have contacted them in the past and was told sometimes it takes awhile, but nothing has improved, only worsened. Uninstalling unless something changes.
Does not deliver. I have it connected to Samsung Health and it often doesn't transfer the days over. One day it said I only took 9 steps and didn't sleep. One weekend it skipped entirely, though Samsung Health had the info. I have yet to receive a single offer. I have reported all the problems I'm having, and no one has responded. At this rate, I might receive my reward in a year or two, assuming this isn't a total scam.
I racked up three required points I a timely manner and I received my reward within 3 days!! And no, it didn't take me a year to reach 10,000 points.
Could not even get the app to let me log in. Every time it just told me too many credentials. No way to easily contact customer support and even tried to reset password with no change
Thanks for using Achievement! To make our app better, we recently launched a fresh new look and feel. We're also introducing Offers, a destination for Achievers to take healthy actions and earn more rewards (points!).
Your powerful health companion that keeps you fit and healthy anytime, anywhere.