All I get is the loading symbol anymore since the new upgrade and I have an Lg G2 and never had any problems before. I had to report my last 2 absences over the phone. What a pain in the rear when you already don' t feel good!
Matrix Mobile App Updated Junk!! Cannot log in with correct user ID and Password!!
Glitchy but in the end works When confirming I get "check your network" almost ever time I submit a claim on the first try. Second try always goes through perfectly. I tried to do the survey and this same glitch kept happening but in the end would not let me submit the survey. Survey may actually be broken. I was on WiFi with a 50mbps connection. Same one I used to submit this review.
Very handy This beats having to call in. Just switching to Android , so I hope its as good.
Glitches There are no other options except to email or call the claims examiner. When clicking on one of those options, it does nothing. There are no other menu options, so you can't view your claims. The only thing that works in this app is you can change your password and the answer to your security question.
This app does NOT work! I can't login an account I just created!
This version introduces lots of new features
• Complete redesign of the apps look and feel
• Sign up for text message notifications
• Upload claim documents via camera/gallery
• View payment information
Please note that some of these functions are at the discretion of your employer.