Unfortunately this app has gone down the hole for me. I've been using this app for a couple of years now and have had the best experience. Lots of filters, I was able to link 2 of my insta accounts, and it was easy to manage. Now I can't even upload a picture from my phone let alone link my accounts. I was continually signed out and anytime I tried to get back in, I got an error. I've deleted the app, re-download, restarted my phone, made sure everything was updated and still nothing worked.
5 people found this review helpful
When it works it's great . I decided to pay for the app to edit photos for instagram and I do really enjoy it. It can be simple just slap a filter on your photo or you can spend time really editing. I like being able to save it to a grid to see how it looks. My only problem is the app has been quitting A LOT even after updates. Sometimes I can't even open it. Really disappointed since I paid for it, I'd expect it to work better.
25 people found this review helpful
A Color Story
October 7, 2020
We are so sorry for the inconvenience. We believe that we have fixed this issue in our latest update (3.8.4), so if you could update to the latest version, that should fix this! If you have any questions or concerns please feel free to reach out to our support team at acolorstory.com/support.💛
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I really love the filters and effects, they're the only reason I keep trying to get the app to work. I've used it off and on over the past two years because it's been super glitchy and will either quit unexpectedly or not even start up. And earlier, after getting a new phone, it wouldn't restore my purchases. I contacted A Color Story but the staff was immensely unhelpful, suggesting that I uninstall and reinstall, turn my phone off and on, which I had done already and stated so. Even after updating my phone software it wouldn't restore my purchases, and the staff never gave me a good answer or even suggested a refund. So I didn't use the app for a few months. Now I'm back, but the app won't even start. Soooo, yes wonderful filters, but you'll probably lose your purchases if you get a new phone and you won't get any help from the company. 🤷🏼♀️
9 people found this review helpful