Worst app. .it's shocking that act is good in providing internet service but it's own app is not worth then a individual one app. Last two times I am facing payment issue through app. Better can make payment through any other service. Everytime I used to contact customer care regarding this afterwards they ll confirm the payment.
Not working to resolve the issue, I have raised a complaint few days back til it's not resolved. Reply to your comment: I don't want to share my contact on the public. Since I am one our your customer, you should have all that information right. Please revert back on that. I am from Bangalore.
Don't install.. it's waste of time.. you won't be able to raise service request. Customer executives will be always busy in call support. So it's clear once you ran into a problem you are going to get frustrated and you will be thinking why you chose this unstable internet. App is total waste. To get more downloads of this app they are gonna discontinue your first call and you will get msg about this app to raise SR. Until you call again to the customer care number..
If anyone complain, you should reply. At least what the problem and status. I don't see much value add. You should think as user. How you can serve them better and give some acknowledgement.
Really useless app. Customer complaints get no follow up, you have to try to pay at least 8 times before it succeeds. Only good for seeing your data usage
What is the use of the app, if you cannot pay your bill. I tried at different times. With WiFi too. Still no use. I complained with CC, and I see it's a waste. Earlier the app was good, but now it's just some cr*p
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