
Miranda Cantrell
Can not log in on the website, so I downloaded the app. Wanted me to turn on 2 factor id, would not let me log on without it. Set it up, then it crashed. Tried to log in with said 2 factor id, it crashed. Tried again, made me set up 2 factor id again, then crashed, and so on. I still can not log in! I read in a previous review that the bugs were fixed, but they are not!
6 people found this review helpful
AdventHealth
June 29, 2026
We're so sorry you've had such a frustrating experience. We understand how disappointing it is when you're unable to access your account. Please email AIT.Appreviews@adventhealth.com with your device type and app version so our team can investigate and help improve the app experience.

AliseegenUine
Frustrating to get registered. App crawls very slowly in each section. Video tutorials are difficult to see/read. The My Chart needs a little bit of work on making the info user friendly. And I was surprised to read radiology report on x-rays done in the ER. Was not the same thing I was told by the ER dr & RN. Someone has failed to do their job in the group. It would be nice if explanation of tests & definitions of the acronyms were included beside test results.
AdventHealth
June 29, 2026
We're sorry to hear about your experience. We understand how frustrating it can be when the app isn't easy to use and information isn't as clear as you'd expect. Thank you for taking the time to share your feedback. We'll make sure your comments are shared with the appropriate teams.

Hope Cooper
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Can do nothing more than see the initial screen. When trying to view messages, see after summary visits, it takes you to "MyChart" - as soon as that tries to launch, the whole app crashes. So, the app is pretty useless at this point. 😕 So my first review above was from 2024 --- Update (it's now 2026) - Still the most inconsistent app ever!! As we speak, I am getting "technical difficulty " message once logging in🙄
AdventHealth
June 29, 2026
We're sorry you've continued to experience these issues and understand how frustrating that must be. Thank you for sharing this feedback. Please email AIT.Appreviews@adventhealth.com with your device model and app version so our team can investigate.