This app is awful. Everytime I try to view my rewards account, I get an error and it drops me onto the sign up or link account screen. It's been this way since one or two app updates ago. I have a rewards account, it's linked, and it logs me in successfully before I get the error. The website is better but only marginally. AE has some nice products, but technologically needs a LOT of help. Customer service isn't terribly helpful for website or app issues either. Fix your app and website issues, AE, and I'd give you a ton more business!
Great clothes! Look for the deals!
Good app, to the point, easy to use.
I like it although it can't process my request when I try to look at my rewards
Could not place order due to item not being in stock. Had 12 items, did not say which one was out of stock. Had to call to find out. The customer service was great, it only took 6 mins to find out which one it was, had to go through style number, color and size for the 12 items. All of this could have been avoided if the app worked correctly.
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