Aetna International

Aetna Inc

About this app

The Aetna International Mobile app helps you stay on top of your health care anytime, anywhere, in one easy place. Easily access your benefits using the same log in as the Aetna International member website. With just a few taps, you'll have secure access to your benefits information and be able to:
• Access your ID card
• Submit, update and track claims
• View Explanation of Benefits (EOBs) for completed claims
• Find in-network providers worldwide
• Manage reimbursement sent directly to you
• Pre-trip consultation and support services
• View your policy details and plan information

Ratings and reviews

Worked well for a while, then over the last few weeks, it constantly says, "please check your internet connection" whenever I try to log in, even though my connection is fine. Very frustrating. Old review: Works well. Super easy to submit a claim. Gave 4 stars because it says it require access to my location, which makes no sense.

You have to have a lot of patient to use the app. To start working the app requests an access to all data on your smartphone including locations, camera, documents, photo, calendars. Even if you grand all the permissions, no one related functions works fine. It cannot show nearest hospital, maps crash, camera shows nothing, and etc.

All around a really terrible app. Doesn't allow autofill of username and password, or fingprint password (what year are we in). From the UI it doesn't look like it's been updated since the first smartphone. The user experience is all around bad. Freezes and crashes, gives you false errors (invalid characters if they have none). Allows you to take a picture but not pull from a file of your saved photos which is strange. Oh and did I see that it randomly crashes?

What’s new

The latest version of the Aetna International Mobile app features updated content and improved navigation, allowing members to quickly access information and support. These updates enhance our commitment to making it easier for members to find and manage their care.