Attain by Aetna

3.8
718 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Note: You’ll need to bring your own Fitbit® device to participate in Attain. Support for additional devices will be added over time.

Earn rewards for taking healthy actions and hitting your activity goals. Download Attain by Aetna® and sign in to see if you are eligible to participate, and which rewards are available to you if you are.

The Attain app combines your health history with your Fitbit® device activity to offer personalized goals*, achievable actions, and rewards.**

This app leverages data from your Fitbit device and helps you:

• Earn rewards for hitting daily calorie goals.
• Get reminders for important healthy actions: flu shot and other vaccinations; scheduling primary care visits and screenings; and refilling and picking up prescriptions.
• Get tips to boost activity, sleep better, improve nutrition and increase mindfulness.
• Build healthy habits through challenges and daily activity.
• Get support for serious health moments, such as finding lower-cost options for lab and imaging tests like MRIs.

Who can enroll?
The Attain program is available to Aetna commercial medical members aged 18 and above and with participating plans. Other eligibility and participation requirements, including certain state restrictions and exclusion, may apply.***

How do I earn rewards?
Hit your activity goals and complete healthy actions to earn points. Activity goals are based on your weight and sex. Some healthy actions are based on your personal health history. Meet your weekly activity goals and complete healthy actions to earn points which can then be redeemed for gift cards from popular retailers. Find out which rewards you’re eligible for by downloading and logging in to Attain.

Do I need a Fitbit device?
Yes, you will need to have your own Fitbit activity tracker or smartwatch to participate. Activity from your Fitbit device — along with your Aetna health history — powers the program.


*Goals and suggested health actions should not replace your doctor’s advice. If you have a medical condition that prevents you from meeting your goals, or if your doctor advises you not to take part in physical activity, there may be an opportunity for you to earn the same reward in a different way. Tap “Settings” in the app to contact Attain.

**Eligibility for particular incentives varies, including by health plan type and location. Download the Attain app and sign in to see which categories of incentives are available to you. Rewards earned may be considered taxable income. Consult your tax advisor if you have questions regarding the taxability of rewards.

***Participation in Attain requires an Android™ smartphone running AndroidOS version 9 or later, and a Fitbit smartwatch or fitness tracker that syncs with the Fitbit app.
Android is a trademark of Google LLC. Fitbit is a registered trademark of Fitbit LLC and/or its affiliates.
Updated on
Oct 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Health and fitness, App activity, and App info and performance
Data is encrypted in transit
Data can’t be deleted
3.8
718 reviews
Tin Dinh
September 1, 2022
This is a really hit or miss app, and turns my motivation down by its technical flaws. Some days it did not sync with Fitbit close to the end of the day to capture my effort to work out and meet the goals, and the next day when it did, it did not update yesterday's data and made me really upset. Sometimes you have to close the app and reopen to make it sync. Other times, you have to login again which is very annoying.
16 people found this review helpful
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Aetna Inc
September 6, 2022
Hi Tin, thanks for the feedback and sorry to hear that has been happening. If it's not too much trouble, could you shoot an email to contactattain@attainbyaetna.com with more details on what you're describing, so we can investigate and have someone from our engineering team reach out if needed? Thanks in advance for your help (hopefully)!
Kalyssa Collier
September 10, 2022
The app worked great for a week...now the update has me stuck in an infinite loop of attempting to log back in and giving me a login error 0211 as a small popup at the bottom of my phone screen, along with a "something went wrong on our end. Give it a few and try again" message withing the app. Edit: Problem is resolved, running smoothly now. Edit 2: I have been in an infinite loading loop all day, so I cannot track anything. The app is really hit or miss...great concept, flawed execution
22 people found this review helpful
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Aetna Inc
September 12, 2022
Hi there, sorry for the frustration. We had a system issue over the weekend, but everything should be resolved now and you should've automatically received points for any activity you completed while you were unable to get into the app. If you're still having issues, please give us a call at 833-288-2461. Thanks and sorry!
Arlan Brady
September 10, 2022
The app is hit or miss. Some days, it opens, syncs with my Fitbit perfectly and does what it is supposed to do. Other days, when I try to open it, I just get the spinning circle "Loading" and it never loads. Uninstall, reinstall time again. After writing this, I uninstalled the app and reinstalled it. Still have the spinning circle. It will not load.
1 person found this review helpful
Did you find this helpful?
Aetna Inc
September 12, 2022
Hi there, sorry for the frustration. We had a system issue over the weekend, but everything should be resolved now and you should've automatically received points for any activity you completed while you were unable to get into the app. If you're still having issues, please give us a call at 833-288-2461. Thanks and sorry!

What's new

- Added support for Google Pixel Watch
- Various bug fixes and performance improvements