4.7
65.6K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Updated on
Nov 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
63.7K reviews
Vincent Liotta
August 4, 2023
Log in slow, frustrating and virtually impossible. Does not accept password and pass code registers as incorrect, if one tries to backspace. What should be and has been useful is now useless. Revised rating: I must credit the speed of the KLM response. It shows that they are concerned. When they can get the app issues resolved, I will change my opinion accordingly.
13 people found this review helpful
Did you find this helpful?
KLM Koninklijke Luchtvaart Maatschappij N.V.
August 4, 2023
Hello and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.
Paul Carpy
November 27, 2023
Technical issues on their end when booking flights online. It always happens JUST before payment. When you call the call center they politely let you know that the same flight is double or triple the price. They suggest clearing cookies, cache, etc or trying a different search engine or a different device. I've tried it all and it doesn't work. False advertising that's blatant beyond belief. Humungous timewasters! Edit: I'm boosting my review to 3 stars since, after 5 days of trying, it works
Did you find this helpful?
KLM Koninklijke Luchtvaart Maatschappij N.V.
November 27, 2023
Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.
Rafael Tello
November 27, 2023
The app is ok, but it suffers from slow starts even when connected to 5G network. When a passenger is in a fast moving boarding queue the apps covers the GUI with a spinner that blocks access to showing boarding passes. Shimmering while loading but showing the access to the boarding passes could be better in combination w some local secure storage
Did you find this helpful?

What's new

Empty seat and My extra space. Reserve 1 or 2 empty seats next to you, or the entire row, and treat yourself to more comfort and privacy – stretching your legs has never felt so good. View all possibilities during the online check-in!

Travelling with your pet? Or sports equipment? You can now arrange this in the app.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to share your feedback.

Thanks for using the KLM app!