KLM - Book a flight

KLM Koninklijke Luchtvaart Maatschappij N.V.

About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

Ratings and reviews

Horrible customer service. Never again will I fly with klm. Not enjoyable to pay for a service and not receive it. Spent 3 days trying to resolve it through whatsapp. Shown the price for light and standard. I paid for standard. Did not receive it. Shown the error with screen shots and the amount I paid, clearly showing standard was purchased. Only to be told that I'll have to purchase it again and there's nothing that can be done about it. Not interested in paying twice for a service.

The app has been improving, but it's very inconsistent in the functions available per screen. For example, sometimes you can edit your loyalty number and/or seat and sometimes not.

Luggage tracker is worse than useless. "Your baggage is being handled" is not nearly descriptive enough when you land in Chicago and find out from a baggage handler that your bags never made it into a flight in Paris. Either give the last scanned location (preferably an entire history) confirming it made it to a given flight or airport, or don't try at all.

What's new

Thanks for using the KLM app!

We've made some changes for you to best manage your booking on the go. Enjoy a new vertical display for selecting and viewing all your flight options, like extra legroom, Inflight WiFi, or our CO₂ Impact Programme.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.