4.6
44.3K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Updated on
Mar 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
42.9K reviews
Kevin Schnell
May 27, 2023
The app has been improving, but it's very inconsistent in the functions available per screen. For example, sometimes you can edit your loyalty number and/or seat and sometimes not.
Did you find this helpful?
Richard Lucker
April 3, 2023
I installed the app for a trip to Amsterdam. I was able to check in via the app the day before my flight but when I arrived at the airport it would not show my boarding card so I had to wait for the check-in desk to open and queue to check in again. I tried to cancel the Flying Blue membership that I was signed up to when installing the app, but they require that you get in touch and provide a scan of a passport or ID before they will cancel it. Enough to put me off using KLM again.
12 people found this review helpful
Did you find this helpful?
KLM Koninklijke Luchtvaart Maatschappij N.V.
April 17, 2023
Hi, thank you for your feedback. We continue to improve our app for a smoother user experience. A new app version is released each month. Do not forget to update the app when the new version is available in order to benefit from the last improvements and new features. The KLM Mobile team.
Meredith Martens
April 3, 2023
KLM is awful. Operated by Delta, so the flight itself is nice, but everything else is a hassle. Both of my flights showed that the departure time had changed on the app, when it really hadn't. And I'd think my app had all the correct info for check in, only for the app to then need a whole bunch of new information for what should have been a simple check in. And calling customer service they cannot help you. They will take your request and email you their answer within 72 hours.
12 people found this review helpful
Did you find this helpful?
KLM Koninklijke Luchtvaart Maatschappij N.V.
April 4, 2023
Hello and thank you for your feedback. We assure you that we are doing our best to improve the KLM mobile application on a regular basis. Updates are scheduled every month to enhance your experience and make improvements. The KLM Mobile team.

What's new

Thanks for using the KLM app!

We've made some changes for you to best manage your booking on the go. Enjoy a new vertical display for selecting and viewing all your flight options, like extra legroom, Inflight WiFi, or our CO₂ Impact Programme.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.