KLM - Book a flight

KLM Koninklijke Luchtvaart Maatschappij N.V.

About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

Ratings and reviews

Log in slow, frustrating and virtually impossible. Does not accept password and pass code registers as incorrect, if one tries to backspace. What should be and has been useful is now useless. Revised rating: I must credit the speed of the KLM response. It shows that they are concerned. When they can get the app issues resolved, I will change my opinion accordingly.

Judging by most recent reviews the QC and design is pretty poor. I don't see the point of this app if it can't display a boarding pass and it can't email the PDF either. KLM should look at what their partner airline Delta provides. The problem goes beyond the phone app, the whole user experience is bad. The app said to use a kiosk at the airport to print boarding passes but no kiosk exists. So you have to go to the baggage check with everyone else checking bags when I had already checked in.

The app looks clean and navigates easily, but when trying to make a booking some buttons don't activate and there is no message why not. This caused me to retry booking a flight 4 times 🙁. The payment options connecter to the flight are not as transparent as I would like, and the link to the authentication for my payment card feels like it opens up a scam window. I hope things go smoother during check in, as it has before during an older version of the app.

What's new

We've rearranged our app's menu: Flight status has a more prominent place. We've also refreshed the "Account" section. Among other things, expect a fully revamped design of the Flying Blue dashboard.

Want to add a delightful culinary twist to your flight? You can now buy your favourite meal in advance.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to share your feedback.

Thanks for using the KLM app!