19.2K reviews
Content rating
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About this app

"Your journey with us starts the moment you open the KLM app. Customise your booking, stay informed, and use the in-app boarding pass... Everything required for a smooth trip is at your fingertips!

Select a flight and book your ticket in the KLM app. Do you want to save time for future trips? Save your personal details directly to your profile. Even better: Scan your passport with your smartphone to upload all your contact information at once.

The KLM app will show you all you need to know about your flight. View the pre-travel checklist and adjust your booking at any time until check-in. Want lounge access or extra legroom? You can enhance your travel experience yourself in just a few taps.

Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

Manage all things Flying Blue from your personalised dashboard. Check your Miles balance, book a reward ticket, change your profile, and access your digital Flying Blue card all in one place.

We’ll keep you in the loop with real-time updates on your journey. Turn on your notifications for gate changes, check-in times or exclusive offers. You can also share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safe and sound.

On the move or planning a trip from your coach, the KLM app will take you by the hand every step of your journey."
Updated on
Nov 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
19.2K reviews
Lost “LDSilentFutureAwaits” Dreams
November 21, 2021
Horrible customer service. Never again will I fly with klm. Not enjoyable to pay for a service and not receive it. Spent 3 days trying to resolve it through whatsapp. Shown the price for light and standard. I paid for standard. Did not receive it. Shown the error with screen shots and the amount I paid, clearly showing standard was purchased. Only to be told that I'll have to purchase it again and there's nothing that can be done about it. Not interested in paying twice for a service.
34 people found this review helpful
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Konrad Mech
November 12, 2022
Better than Air Canada (much faster to enter trip data - Air Canada requires the same info to be entered for every flight) and slays Lufthansa apps. The only bug: I entered my passport info in my account profile. When I entered my first trip info, the app made me re-enter the passport info and asked if I wanted to save it in my profile. So the app isn't pulling the info from the profile database.
2 people found this review helpful
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KLM Koninklijke Luchtvaart Maatschappij N.V.
November 30, 2022
Hi, thank you for your feedback and support. We continue to improve the app for a smoother user experience. We release a new version each month, do not forget to upload the last version when it will be available in order to benefit from the last improvements. The KLM Mobile team.
Hanna Świerzbin
November 21, 2022
I managed to book a flight a few weeks ago and everything was okay. But I recently endered the app again and the flight is moved to past trips, even though it's scheduled for December. The upcoming trips list is empty. On the website it doesn't show up at all, even if I try adding it by entering the booking code. In that same past trip section there is also a flight scheduled for February, which I didn't book, didn't pay for, I only looked at it. It all stresses me out. What's going on?
1 person found this review helpful
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What's new

New in the app:

Discover the updated KLM widgets to be prompted on your home screen about your upcoming flights and a flight you’re tracking.

Need some time to think? Take an option on your preferred flight. Book it now, and we’ll keep your seat warm for 3 days for a small fee.

This update also fixes some bugs to increase the app's performance.

We're constantly working on improving your experience. Thank you for your feedback!