Be prepared for travel emergencies — and get help fast — with the TravelSmart™ app from Allianz Global Assistance. TravelSmart™ is your trusted global companion, making it easy to manage your Allianz Travel Insurance policy, check your flight status in real time, locate emergency services and medical providers abroad, contact our assistance center, and more. In Fall 2017, we completely redesigned TravelSmart™ and loaded the app with new features that enable you to travel confidently around the world. You don’t have to be an Allianz Global Assistance policyholder to use the TravelSmart™ app.
Track your flight status from the home screen. Get real-time flight updates and boarding gate information for all the flights in your itinerary – for any airline! Our My Trips feature allows you to add your upcoming flights into the TravelSmart™ app, so you can always see the details for the next leg of your journey.
Find a hospital, pharmacy, police station, or the U.S. Embassy in seconds. In addition to our extensive directory of carefully vetted hospitals, we provide a detailed list of doctors, pharmacies, police stations, and U.S. embassies within 10km of your location. Our geolocation service enables you to find the right facility fast and connects with Apple or Google Maps to get you turn-by-turn directions.
Nothing gets lost in translation. Quick: How do you say “food poisoning” in Portuguese? Get 60+ first aid terms translated from English to 18 common foreign languages for easy reference if you need to communicate about your health while abroad. If you need to fill an emergency prescription overseas, TravelSmart™ gives you the universal name for more than 750 common medications so you can be confident you’re asking for the medication you need.
Get instant access to global emergency numbers. Did you know 911 doesn’t work in every country? Rapidly access local police, fire, ambulance, and U.S. Embassy phone numbers, right from the TravelSmart™ home screen, by selecting the country you need or by enabling geolocation to sync the numbers with your location.
Talk to Allianz Global Assistance fast. In just 3 touches, get connected to our award-winning, 24-hour assistance team that is always available to help our policy holders with travel-related assistance and emergency medical situations.
Access your policy in no time. Your travel insurance policy from Allianz Global Assistance is accessible from the app home screen. Tap the policy section to get details about your plan, such as who’s covered under your policy and what benefits you have. See a PDF copy of your policy or contact our customer service team. If something happens during your trip, whether a stolen suitcase, a canceled flight or a medical emergency, you can easily confirm your benefits or even start the claims process using the TravelSmart™ app.
No purchase necessary to download the TravelSmart™ app.