Allyz®

Allianz Global Assistance USA

About this app

Travel Confidently. Allyz® gets you immediate access to the information you need while you’re traveling. Download the app before your next trip to get real-time alerts and updates, easily connect to our 24/7 global assistance line, and find important information regarding your plan.

• Instantly view your plan details in the palm of your hand.
• Book a non-emergency medical appointment, online or in person, with the Global Doctor Visits tool.
• Connect to our 24/7 customer support for help with medical and other travel-related emergencies.
• Find local assistance fast in an emergency.
• File a claim and upload images from your phone for supporting documentation, plus see up to date status.
• Stay organized with real-time flight updates and boarding gate information.

No purchase necessary to download the app. Your use of the Allyz® app and any and all content thereon is at all times subject to the Terms of Use. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to 24-Hour Hotline Assistance. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider. This application is not a substitute for medical advice or treatment. All plans/claims subject to policy terms, conditions, and exclusions.

AWP USA Inc. and its affiliates, including Jefferson Insurance Company and AGA Service Company d/b/a Allianz Global Assistance, are committed to protecting your privacy. By using the Allyz® app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in our Privacy Policy.

Ratings and reviews

I have not been able to log into the app for a nearly a month now. I made two calls to tech support, and was told there is a known issue with logging in that they are looking into. Fixes I tried myself included deleting all app data, installing, rebooting, and reinstalling. I can log into the Allianz site and see my policies without any issues. The app seems to be broken with no fix coming.

Downloaded today. Couldn't log in even when I changed my PW since it wouldn't recognize my first one. All of a sudden, I was in and was trying to edit the wrong birthdays and put in cruise and airline info. Wouldn't save my airline flight data and then gave me a page of very confusing error messages. This app is worthless. Will just call or email them if I need anything else. Don't waste your time.

The insurance has served me well. Multiple issues on a trip to Europe were reimbursed. Flight delays were dealt with promptly. The reimbursement for those just appeared in my checking account because Allyz knew about it immediately. My issue is this app itself. It doesn't function properly. I keep getting the same alerts but cannot open them.

What’s new

For those plans that include smart benefits, you can now update your flight itinerary and notification settings directly in Allyz.