1.15K reviews
Content rating
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About this app

Keep your trips on track with TravelSmart™, the free app from Allianz Global Assistance that helps make travel simpler, safer - and yep, smarter. TravelSmart puts protection at your fingertips with easy ways to manage your Allianz Travel Insurance plan and access your coverage benefits, along with quick assistance if things don’t go as planned while you’re on the go.

• Instantly view your plan details in the palm of your hand.

• Connect to our 24/7 customer support for help with medical and other travel-related emergencies.

• File a claim and track its status on the go.

• Stay organized with real-time flight updates and boarding gate information.

• Find local assistance fast in an emergency.


No purchase necessary to download the app. Your use of the TravelSmart™ app and any and all content thereon is at all times subject to the Terms of Use. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to 24-Hour Hotline Assistance. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider.

AWP USA Inc. and its affiliates, including Jefferson Insurance Company and AGA Service Company d/b/a Allianz Global Assistance, are committed to protecting your privacy. By using the TravelSmart™ app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in our Privacy Policy.
Updated on
Jul 1, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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1.15K reviews
Jim Christie
October 4, 2018
Downloaded today. Couldn't log in even when I changed my PW since it wouldn't recognize my first one. All of a sudden, I was in and was trying to edit the wrong birthdays and put in cruise and airline info. Wouldn't save my airline flight data and then gave me a page of very confusing error messages. This app is worthless. Will just call or email them if I need anything else. Don't waste your time.
29 people found this review helpful
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Allianz Global Assistance USA
December 7, 2018
Hi there, Our team has made numerous updates to our app that is now available in the app store. If you still have issues after updating, please email us at travelsmart@allianz.com.
Andrew O'Brien
December 30, 2018
Overall, the login creation and login process works as designed -- there are many reviews with issues, but I did not have any after completing the email verification of my email address. Once logged in, there are multiple options to identify your policy, get policy details, and get the app to support your travel needs (flights, transfers, etc.). There are a few areas where the app experience could be smoothed out or made simpler, but this app supports my needs for travel insurance and contacts to support emergency needs.
29 people found this review helpful
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Willow Brook & Monarch
December 13, 2020
I booked a flight they had the option to add insurance. It's recquired where I'm travelling to... I was thinking I could find it cheaper somewhere else but $58 isn't bad for the level of coverage. Creating the account was easy and when I logged in my info was already there. Making presenting proof of insurance a breeze. Thanks!
10 people found this review helpful
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What's new

Updated initial tutorial screens to showcase location based features