i do trx booking but failed twice on 22 june 2017. i have complain using email since 24 june 2017 and already 16 msg. until now the refund not yet happen. i dont know the reply was person or robot. always ask booking id that i dont have. i am lazy to reply last message on 4 july 17. the message always same asking booking id. never use this agoda app. so hard refund only idr 1.5m. the bank already communicate with agoda since 10 july 17 but dont have any feedback from agoda. is agoda can do support customer problem ? dont know if u ask me.
Since 2014, app failed to give out rewards points even if user did login. Kept denying and push blame to user. Finally admitted the app got system errors but errors persists till now. It is clear that Agoda is not doing anything to continue to the scam! I had update the wikipedia (talk tab). Agoda had shamelessly blocked my account (until all my points expired). PATA is supporting Agoda scam instead of stopping. Agoda don't dare to reply cos it's the truth.
Agoda on the web is probably the best hotel booking site, this app does not live up to those standards. It's slow, even on WiFi - the website loads the results MUCH quicker. Don't know why I need to enable location when I'm booking for another country in a few months time? I almost never have location on so non-essential apps that request it are annoying. It has a permanent animated rainbow bar above the results which makes it seem like it's constantly loading which is bad UX (unless it is actually still loading, tbh I wouldn't be surprised!)
Fast and provide good location and best amount for the place
Has quite a few good deals.
works well, better price than website
Some things are better left unchanged - like exclusive access to the best deals on 1.4M+ hotels and vacation rentals worldwide. Deals so good we can't even show them on our own website!
Recent improvements include:
- Send messages to a property when you have a question
- Easily recognize homes & apartments in search (pink stars)
- Host mode for Agoda Homes hosts (list your home on agoda.com/homes)
- Google Smart Lock support
Best travel app for hotel & vacation rental deals for your vacation trips!