Keystone First Mobile

Keystone Family Health Plan

About this app

Are you a Keystone First member? Are you interested in finding out more about the health plans?

Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.

FEATURES
The Keystone First mobile app makes every provider visit easier for Keystone First members:
• ID card — Get access to an electronic copy of your member ID card.
• Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels.
• Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment.
• My Doctors — Get access to your primary care provider (PCP) and your other health care providers.
• Resources — See an overview of the digital and community resources available to you.
• Contact Us — Access a list of important phone numbers for the health plan.
• Available in English and Spanish.

Ratings and reviews

I was told to register on this app, and it will not go through. I can not pick up my medications if I don't have an updated card. I was told this app would allow me to access my card in advance to get my life-saving meds, but it doesn't work. This app deserves zero stars but makes you at least give one, which it is not worthy of.

Registration new user on app is impossible, entering exactly the character/numbers allowed 5 times and an error every time saying min 1 cap, min 1 lower case and min 1 number. I had all required rules covered. I gave up.