I could have give five stars if it's showing travel details before payment options. And even though the GPS is on every time you have to select country as they have set Malaysia as default country. Not only this but when trying to pay through online banking, all banks are not available. Last but not the least it's not showing big points in app and there is no guidance/ options to redeem those big points.
This apps is not linking with my account information, all my bookings and family and friends ID are not shown either. I hope you can fix this problem as soon as possible, as it's troubling. The reason this apps was developed is too give convenience to your dear customers, where you can access your latest account information without going through a long process of log in via Google Chrome or internet. This problem didn't occur recently, but months ago. I saw people had been complaining about this problem, what have you been doing? Why ain't you taking any actions? Please get this problem fix as soon as possible. Thank you.
It's convenient for booking using android but im having few glitches from time to time. It just crash suddenly. It's kinda alarming when you are about to pay when this things happen. And im not sure if the booking was deducted on my card so i have to verify things first. I normally pay on payment centers but there was a time when this option was no longer available and i have to pay using my card. They returned this option now, but only few to choose from. Infact, only 2 choices.
For a company that relies on online bookings, this app would not even load a list of flights for me to book on either of my android phones. It was working fine till the last week (with some minor bugs). If AirAsia can't even get a simple thing like this right, how reliable are you... Really?
The app does not goes past guest details page. Just gets stuck on the buffer screen forever and end up with a connection error. Or shows connection ended by peer. I tried the website on my PC and it would let me pay with my credit card in the payment page. Payment page goes to payment getaway page and then doesnt load and just shows blank white page. Not good enough for any business type let alone a flying company. Bring ur game up AirAsia.
PLEASE SACK YOUR APP TEAM!!! Latest update CANNOT MAKE PAYMENT!! HELLO!! Payment portal is regularly down last 2 weeks... STUPID STUPID!! I have made 9 bookings in 2 weeks and have only succesfully paid through your app on 3 occassions.... Never ever had any problems with previous versions of the app. So sad..... P/s SACK YOUR APP TEAM!!! BTW App team, PLEASE PLEASE respond and EXPLAIN what the @#% is your problem!!
It's the holiday season so we had a little makeover. Hope you like it!
We're giving you the sharing feature; you can share your trip with friends and on your social media accounts.
We've made a few enhancements to improve the app security, stability and performance.
Some bugs got squashed along the way too. Happy holidays!
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Enjoying your trip with our personal travel secretary, China Airlines mobile App