Airbnb

- July 21, 2017

Everyone

Travel & Local

( 162,912)

Description

Unforgettable trips start with Airbnb. Find adventures in faraway places or your hometown, and access unique homes, experiences, and places around the world. Book everything your trip needs, or start earning money as a host.

BOOK HOMES
Choose from over 2.5 million homes in over 191 countries. Search by price, neighborhood, amenities, and more.

BOOK EXPERIENCES
Go on experiences led by local experts, whether it’s for multiple days or just an afternoon. Explore Seoul's underground music scene, hunt for truffles in a Tuscan forest, or give back to the community with a social impact experience.

DISCOVER PLACES
Find the city’s best bars, restaurants, and secret spots. Get the latest recommendations on where to go from notable locals, celebrities, and hosts.

For travelers:
• Book homes and experiences for your next solo journey, family vacation, or business trip
• Search for last-minute accommodations or long-term rentals
• Save your favorite homes, experiences, and places—and invite friends and family to plan the trip with you
• Add experiences and events to your itinerary
• Message your host and get directions to your home

For hosts:
• Share your extra space or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations

Reviews

4.3

162,912 total

5 99,648

4 35,914

3 10,443

2 5,111

1 11,796

Maria Penn

I can't login to my account I've had since 2014 and I really want to make a booking. Each time I get the prompt to log in with Google and when I submit, I get the message "It looks like you already have an account. Please log in instead". It's the correct email address, no typo, I get marketing emails from you and when i click on the reset my password link, I get a notification stating that an email has been set... but after 3 hours of trying, none arrive. Please save my sanity! I can't login to raise a help request for this technical issue. I don't have (or want) a Twitter or Facebook account.

Matteo Furia

I just identified myself with my mail, but this is not enough and you need also my phone? No way! It's like five minutes I try to access the application... my attention span has already spanned too long... bye bye Airbnb. Let's go with the unistall button!

Ky Francis

This app offers an endless variety of locations to stay as well as experiences across the globe with its network of accommodation and activity pioneers. With this app it is easy to navigate, communicate and transact, making it a seamless experience.

Hector Griffin

So far hosting has been great. The app is great let's you check everything and connect with your guests. Needs more information about your listing as shown on the website, but it does the job.

Friedrich Tugend

Hi guys! I have German PayPal and cards and wanna pay with Eur! Can you please stop telling that my PayPal has usd and taking my money in usd or even better with British pounds? ( more)

Laura Howard

Latest update is very frustrating... used to show me places available during my selected dates . Now shows all places. Makes selection a pain. Please fix!!!

User reviews

Maria Penn July 23, 2017

Matteo Furia July 23, 2017

Ky Francis July 20, 2017

Hector Griffin July 22, 2017

So far hosting has been great. The app is great let's you check everything and connect with your guests. Needs more information about your listing as shown on the website, but it does the job.

Friedrich Tugend July 22, 2017

Hi guys! I have German PayPal and cards and wanna pay with Eur! Can you please stop telling that my PayPal has usd and taking my money in usd or even better with British pounds? ( more)

Laura Howard July 22, 2017

Latest update is very frustrating... used to show me places available during my selected dates . Now shows all places. Makes selection a pain. Please fix!!!

E Bookof July 22, 2017

Useless. Asks me to update to the latest version when I try to login, despite having the last version.

Derek Ferguson July 20, 2017

Filters are hard to navigate. No filter for radius. Hidden cleaning and some other airbnb fee. Otherwise OK.

Qianyi Lee July 22, 2017

Flexible and responsible app that allows you to find accomdations of your choice whereever you go.

MOT Mark July 23, 2017

You can get good deals

Muhannad Alheimy July 21, 2017

Good to use

SimonElaine Parker July 23, 2017

Great useful app

shaheen pardiwala July 20, 2017

They accept payment first and then ask for Id proof. After that your payment gets cancelled and your money is stuck for 10 days . If id proof is required for a booking then the site should not accept payment till verification is completed. Also the host has veto power to cancel your booking at anytime before your trip even after payment is made. Now I understand this app protects the home owners but it also should protect the travellers just as much. Major holes in the way you guys are doing business

Resistance Band July 20, 2017

First host not there to meet me after day and half of traveling. Asked me to email her except she said would bring SIM so didn't buy at airport. No internet. AC air filters never cleaned and got sick. Second booking sends message "no sheets, pillows or towels" on 1 week rental. Four days to get cancelled without 50% charge. Third just sits in pending never approved. Now Airbnb wants drivers license from country I don't live in or national ID (have drivers license) from country not a citizen to make another booking.

July 12, 2017

App changes prices UPWARD continually thruout booking process. I have video of this deceitful scam. OFTEN final payment page fails 2 download +u cant book. THERE IS NO EFFECTIVE CUSTOMER SERVICE FOR ANYTHING. This is a good idea ruined by terrible lack of business model. We all pay alot of $ and get zero service in return.

Luca De Saval July 14, 2017

This app is absolute garbage, do not use it. It crashes so much that it's simply unusable. Even simply logging in took an unholy amount of time and crashed the app at the end of the process. I am not even able to look at my inbox or spend more than one minute on the app really without having it crash. I would not recommend the use of this app to anybody under any circumstance.

Jest Dotty July 17, 2017

Couldn't find a specific house I knew was on air bnb because the website kept having errors. Got the app thinking I'd have a better experience. I can't even sign up, it keeps saying g it had an error. I've tried changing my info repeatedly and now it is saying to use the website...

Ribas Forest July 22, 2017

If i could give this app a 0 star i would. I will never use this app ever again when you call thier service lines the operators are rude and accused me of raising my voice when in fact they have issues with thier lines because i heard on echo in the background.

Dianne July 17, 2017

I've been an Airbnb Superhost for over a year now. Not only is the app absolute garbage now, but so is the incompetent customer service! I'm doing everything I can to move away from Airbnb and anything related to them. I cannot believe how something that was once so incredibly awesome turned into such a mess. Shame on you Airbnb!

Bobby Craig July 21, 2017

Airbnb has completely changed the way I travel and has made accomodation around the world so much simpler. You have to be aware that there's always a chance that cancellations etc on the hosts behalf may occur, but there's not much that can be done to prevent this. The only issue that I've had is the pay half now, the rest later feature - it charged my bank the full amount and support weren't very helpful, but luckily I was able to cancel my reservation. Hopefully this company continues to move in the right direction.

Tony Kam July 13, 2017

This review is for the Android app and not about Airbnb. It's terrible, crashes everytime. Thought maybe I had used the wrong email to log in so tried on my iPad, no problems. Back to my phone, no deal so will now delete.

Jay Jamal July 20, 2017

Account got hacked and they are doing NOTHING about it. Emails after emails sent and yet nothing is resolved. The hacker actually did 2 bookings in Bali using my account, went on a holiday and asked for a refund after! I found out just because an email was sent to my inbox, stating that I requested for a refund. I contacted the host and got it resolved. They confirmed that the bloody idiots came, enjoyed themselves and left. They were shocked to see 2 dudes coming when the picture of the profile was of me, A GIRL! I can't even log in to cancel the account. Contacted Airbnb and they kept calling me 'Mohammed' which is the idiot's name. 😪. Contacting Airbnb's resolution center just annoys me even more. Bye bye, Airbnb.

Chris P July 21, 2017

Airbnb I've used it many times and they always give me the best places to stay in a short time span. I recently had an ordeal with a host, Airbnb was able to get me a full refund. I recommend it to anybody

Maciej S July 14, 2017

Absolutely awful. I can barely log in. Two screens are overlapping each other and I have to maneuver around the screen just to click "password" so I could enter it. I won't even try any further (given the comments which I believe 100%) For a company worth dozens of billions this is an absolute disaster. How can u release this app version ? Aren't there any version control systems inside the company ? Bad bad bad

Tom Durenkamp July 16, 2017

The finish-button on the review screen should be moved. Right now the text that I have written goes underneath the button. I can't read everything that I've written and I'm afraid of tapping the button before I've finished writing the review. The app works for for my Samsung s7.

July 18, 2017

There might be more useless apps, but I am yet to have the misfortune to find one. Actively prevents bookings, the verify ID is more onerous than emigrating countries, and less useful than the public service.

Jose Muñiz July 13, 2017

Don't get me wrong, airbnb is great, but I can't access the app with a galaxy s7 edge. Every time I attempt to log in, it crashes. A pop up pulls up saying the app stopped responding. I've uninstalled and installed about 2 separate times, but this has not fixed the problem.

Adrian T. July 22, 2017

I was scammed for £150 on this app, and they promised a refund which never happened. They stopped answering my emails and if I call, they say my case is closed so nobody has any clue about the refund they promised. Very shameful for a "serious" platform, as they claim to be.

Joshdan Chilare July 14, 2017

Cant pay or boom. Doesnt convert currency over to aud Then tells me my credit card dets are wrong.....im using paypal. Managed to book a place, in the wrong week, hasnt worked since

Wayne Goku July 18, 2017

i have a 50 dollar travel voucher get from invitation, before make payment it show me discounted 50 dollar, but they roll out this vhocher after payment! it mean i pay more 5? dollar! is unfair to show a different price!this is rediculous!

Nolan Hewko July 21, 2017

Hate the app. You have to plan way ahead, payments won't go through, clunky. Was going to get a bnb, now I'm not. Ill stick to hotels with Trivago, who knows what its doing.

Trapper Braegger July 12, 2017

The app works great for me on my Samsung Note 3. A lot of people complaining about the app seem discontent with the service of hosts or Airbnb's business model. The app has worked great for me as a host and a guest.

Matt DD July 19, 2017

After 4hours of trying to make the verification, sending emails and calling, I cant rent anything. Update: I could rent once and then there is other problems which makes this app unusable and it takes them forever to answer a simple email and they do not solve anything when you contact the customer service

Amit Kulshrestha July 17, 2017

The worst kind of service. In case of last minute host cancellation, Airbnb does not keep any responsibilty to accomadate guest. I had to bear extra big cost because of this.

Martin Chen July 12, 2017

great idea but poor app, the app is so slow, always loading! also having trouble login with either facebook, wechat, and google

Avery roff-nichols July 21, 2017

It's a solid app, not quite perfect but pretty good with one glaring exception. The day after any guest checks in you get spammed with notifications telling you to check in on your guests (which any good host does anyway) and there doesn't seem to be any way to turn this off.

Brandy Wassmer July 19, 2017

Our first experience with this app was perfect! We planned a family vacation to the mountains. Found the perfect home. Host was very responsive and we even added a day to our stay with no issues. Will be using for all future trips!

Beverly Hughes July 19, 2017

I installed the app to add a copy of my license. When I went to make the reservation, it was $10 more than booking it on their website. I went back and booked it online. I'm deleting the app.