I have only used this twice. The first time everything went great which is the only reason it get two stars. This time when I would go to complete a pre approval I was sent to a black screen on multiple platforms. To make matters worse when I went to accept from a computer I just got error messages. I think a clear sign things are going down hill. Update: After getting the run around from customer service and account specialists for 13 hrs there was never any resolution to my problem and I lost my plans to stay. Goodbye Airbnb
Unfortunately after signing in I was asked to "verify myself" with a page that never loaded. Worse yet, it would close itsslf and reopen itself every few seconds and could not be bypassed in order to use the app. So, currently, this app is unuseable for me. I will attempt to use the app again in a week or two because I'd love to take Airbnb with me on the go and if it works then I will update my review.
Love using AirBNBs for a place to stay when traveling, however the app sucks! I logged in and can see my trips, but when I try to actually view the reservation details I get an error message that says something along the lines of "You are not authorized to view this information". I've tried logging in and out again. It's also super frustrating because you can't really report your issue anywhere. You can send feedback but it says specifically that you are not creating a ticket and they will not be responding to your issue.
This app is nice idea and works well, however as a host i would say it is not easy to contact the right person or department in terms of accounts related issues. There is no user friendly method to communicate regarding payout to hosts, struggled lot to collect our pending payments so far. Hope airbnb team would consider an easy method for hosts to connect with the team airbnb with regards of accounts and reservation matters. Thank you Abdul
It won't even allow me to log in. It just gets stuck in a loop. Edit: After 16 days this app still doesn't work due to the same issue. Dropping to 1 star.
Finding locations via the map is better on the computer but I couldn't be happier to manage bookings and find the next place I'm staying. Thanks for the great app
Bug fixes and performance improvements.
Best travel app for hotel & home reservation deals for your vacation trips!