Distance filter in search is very important. Someone searching for a particular city should have option to search for how many kilometres in radius the search results should show. Sometimes I am searching for accommodation in some place and it is showing availability almost 200 km away. And most listing does not properly show the place name under their listing name. In that case someone could just book the accommodation where they are not even visiting.
The app is crashing at launch, and I don't seem to be the only one experiencing this issue. It was slow before; now it's useless. I hadn't noticed the price thing, but when you think about it, it's true: the price per night is quite a lie.
App failed us when travelling. It would not let me log on stating it needed an update in the app store which is not there. Despite uninstall and reinstall, no luck. We lost a booking when overseas due to tech errors. Also prices change from first veiw and also vary from app to etc. Price charged varied from price quoted. Totally confusing and a pretty dodgy. Back to hotels for us, reliable.
My experience with the app was terrible. I was trying to book a room and it started requiring to scan my documents. I couldn't do it because the stupid scan feature of the app doesn't work and never detects any type of document. So I can't make reservations at all. I'll never use airbnb again.
Appealing payment process. The price changes all the time, different price on Web, mobile, payment page... The per day quote is misleading because it doesn't include any cleaning fees or Airbnb processing fee... And if you live in China as a foreigner it is impossible to use a Chinese credit card to pay! Keeps rejecting the payment without any explanation.
The application has not provide stability, freeze down very often, the massage board also under criticism, if any mistake and bad touch on the screen of the smartphone, than it send already away. No edit or recall possibility. It's a big mass,
Bug fixes and performance improvements.
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