Inbox button should be one click My mostly frequently used screens by far are the inbox and calendar. The host home is a distant third. I like that now I have access to my profile but my profile, stats, and listings could be bundled into one or two buttons called settings or other or something. I don't often edit my listings with the exception of the calendar, nor do I often update the profile with the exception of writing reviews which are usually available in the host home. I do like that at least the calendar is now only one click away.
Good App but illogical customer service people. I had a reservation in Milan. The host duped me by listing free parking on his premises. Due to this, I suffered loss of 372.97€. Airbnb does not like to take any responsibility now. Airbnb tells me to discuss this case with the host directly and also said that it would not involve. Airbnb immediately corrected the hosts listing and removed the option of free parking. I feel like I should ask the person who created Airbnb if this is how it treats its customers in trouble. Very very disappointing :-(
Hosts need to be more responsible with guests. this is my first time using it, it was difficult to find a place. There is lack of communication.The hosts dont respond quickly. I send then a message if its available and they dont get back to me, if the place is already booked they should still let people know because im waiting for their response and its wasting my time i could of been looking at other places. if your booked for those days YOU Should still let people know. they feel the need to not respond back. I find it very rude. Theres more
Rediculous verification I live a super private life. I feel it un-necessary that Air B & B asks for such a rediculous verification process, that borders on asking you to sign away your first child. I am giving you my credit card my zip code and the verification code on the back. Everything you need to abuse my credit card and yet you need my issuing bank, with images for proof. Sorry Air B & B but you lost a customer and will be getting terrible word of mouth advertisement to all my Military buddies traveling in Europe.
Horrific experience First I get a host and pay and on my transit before arriving, I receive a message from host saying his place is no longer available. I request him to cancel which he does so that am able to rebook. I call airbnb and express my distress and am advices to actually rebook because it takes 5 or more days to get refunded. But the whole point here is I need a place to stay once I arrive so I follow the advice and I get a new listing but it takes 24hrs to get a response from the host saying " Sorry not today". 😯
Most Recent Update lost my in box What did you do? There isn't a choice for Inbox any more which I used constantly. You're forced to go the long way round. Second and Worse, when I get a notification of inquiry and open it it does NOT go to the inquiry any more. It takes you to the home page. What's the point of the notification of you can't view it?
Bug fixes and performance improvements.
Amazing deals for tonight + no credit card needed on selected properties!