Air Selangor

Pengurusan Air Selangor Sdn Bhd

About this app

This is an official mobile application from Pengurusan Air Selangor Sdn Bhd. It is as another information and complaint channel in order to provide better services to water consumers of Selangor, Kuala Lumpur and Putrajaya, in line with todays' technological advancement in Information Technology and Communication. Any complaint submitted through this application will be received instantly by our Pengurusan Air Selangor Sdn Bhd Consumer Service team, to authenticate its validity and to ensure the complaint will be attended.

Pengurusan Air Selangor is committed in providing the best and highest quality in its services.

Features:-
- Water Disruption Calendar: Scheduled Water Disruption information and Unscheduled Water Disruption.
- Water Rationing Calendar: Water Rationing Scheduled (Only enable when rationing is declared by state government).
- eComplaint: Complaint on Pengurusan Air Selangor and water related issues.
- Press Release: Access to latest press release, announcement and headlines.
- www.airselangor.com: instant access to Pengurusan Air Selangor official website.

Ratings and reviews

Relied on this App for distruption notification, it is good at that. But on the other hand it seems the App does not sync with Air Selangor's actual database. I have reported about leaking meter in the morning. When no action was taken until evening and called the customer service, it is revealed that there was no case logged under my account. This App is constantly being promoted as the to go medium for anything about Air Selangor. Hopefully thia can be fixed & improved.

Please please please add an option when it comes to updating the apps. Not all of us can update on the spot or have a free wifi connection all the time. This is so frustrating. Some more there's always constant water pollution at my place. Need to open the apps to get the latest news but this mandatory update makes me feel annoyed. How many times need to update?? I think i just update the apps last week. Appreciate to add in this option. Looks really simple but it helps a lot.

Was using it all the while to get my latest bill to pay my bills on time. However, same as many users, I am experiencing the update issue. After updated the latest software in the app store, once I clicked the "open" button, it will be a never ending cycle constantly asking me for an update. Please rectify this issue asap or otherwise nobody will be able to pay the bills on time. Don't blame users if they couldn't do so.

What's new

Thank you for using Air Selangor mobile app. We continuously improve the system to serve you better. We have a new process flow for e-Bil enrolment after non e-Bil water account been paid. Update the latest app version now and enjoy a smoother app experience.