Airstar Bank - HK Digital Bank

Airstar Bank Limited

About this app

Mighty strength and compliant qualifications
Airstar Bank, a Hong Kong digital bank with Xiaomi Corporation and Futu Group as its key shareholders, was granted a banking license by the Hong Kong Monetary Authority on May 9, 2019 (Bank Code: 395). It adheres to the concept of inclusive finance and strives to use fintech to offer every customer simple and flexible banking services.

Easy Account Opening, Lightning-Fast Experience
No tedious procedures or time-consuming queues. Open an account via mobile in as fast as 5 minutes*. Simple process, smart verification, and rapid approval get you started quickly.
Airstar Bank offers Hong Kong banking services to Hong Kong residents and visitors to Hong Kong¹, meeting your financial needs such as spending and wealth management in Hong Kong.

Cross-border Remittances, Globally Accessible
Multiple remittance options including Payment Connect, transfers to Mainland China and worldwide. With fast arrival, they cover diverse scenarios such as personal exchanges, family red envelopes and international business, meeting all your cross-border fund flow needs.

Visa Platinum Card, Express Your Individuality
Airstar Bank's Visa Platinum Card lets you customize the card design. The physical card enables worry-free cash withdrawals worldwide, supports contactless payments, and gives access to exclusive Visa concierge services², adding a touch of prestige to every transaction.

Multi-Currency Management, Flexible Foreign Exchange
With accounts in HKD, CNY and USD, we meet your diverse needs for savings and asset allocation. Offering 24/7 foreign exchange services, you can instantly convert HKD, USD and CNY without leaving home, flexibly allocate funds according to your needs and market dynamics, and achieve diversified asset management.

Transfers and Payments, Control at your fingertips
We offer 24/7 instant transfer services for HKD and CNY, overcoming time and location constraints to let fund flows align with your schedule. Scheduled transfers are supported as needed, ensuring timely repayments to avoid overdue payments and precise management of every expense.

More information about Airstar Bank's services and products can be found at
www.airstarbank.com
1.Visitors are required to be physically present in Hong Kong at the time of account opening application
2.For more information about Visa Platinum Concierge, please refer to the Visa website.*Terms and conditions apply:
www.airstarbank.com

The use of this Airstar Bank mobile app is for the customers of Airstar Bank Limited only. Content provided via this Airstar Bank mobile app is not specifically created for any territory other than where Airstar Bank Limited operates/is licensed to operate.

Ratings and reviews

Absolutely rubbish facial recognition at sign up. I've tried to reanact my HKID photo in every possible way and I do look extremely similar haha. But it still won't let me through. Looks like a promising virtual bank but that doesn't matter when it's virtually impossible to open an account. And there are no other means of verifying your identity. Sadly it's only been a source of frustration and battery drainage.

Android app not recommended. Facial recognition fails or is unreliable and in the new app version there's no fallback to text OTP, only soft token registration. Consequence: You can't transfer money. Your money is locked in the account, you can't access it. Workaround: Luckily I have an old iphone 7, there facial recognition works, I could register for the new soft token and then transfer the money. Device: Xiaomi Redmi Note 9 Pro.

Poor service. I cannot transfer money to any other bank accounts it keeps on saying need to set up my transfer limit but when I set it up keeps on unsuccesful due to the soft token verification. Fix it. Poor App