My Airtel

1.64L reviews
Content rating
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About this app

Online Recharge Mobile, Bill Payments, Money Transfer Bank & Wallet
Updated on

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted
1.64L reviews
Catherine Gillis
13 February 2022
Update Feb. 13/2022: (Keep reading for bad news...) The App finally worked for me! Used it effectively for about 7 months. It's poor design that it can only be used while on Data. Now the app will not work for me again as (since the Feb 1st update) as it says I need to connect to data?! 5/12/2021: Have been trying for months to use this app. Couldn't get it to download and now that it is, it won't open. Annoyed as everytime I visit Airtel they tell me to "use the app". Well, obviously I can't.
866 people found this review helpful
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Airtel Africa
14 February 2022
Hello Catherine, We regret the experience, Kindly reach out to us on for assistance. ^Vane.
Kim Macha
2 March 2021
Great App....Only had it for a couple of weeks. So far, quite impressive and especially like the convenience of it. Please work on reversal transactions. Accidentally made a bill payment to a wrong number and had to go to the Airtel offices to get it sorted out, as it was difficult getting the reimbursement through the App...Apart from that, overall it's an App worth downloading.
673 people found this review helpful
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Airtel Africa
3 March 2021
Hello Kim, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.
Chikondi Chilatu
23 June 2022
Commendable initiative (or immitation 🤭) Quite convenient and time saving. No nerve wracking transaction time-outs, pretty straightforward, idiot friendly layout. For me, it's the way they just lay your voice and data balances on the homescreen. No need for balance inquiries which could take ages if network's trippin. . If you don't have it, show yourself some love and get this must-have app. Big ups, Airtel
865 people found this review helpful
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Airtel Africa
24 June 2022
Hello Chikondi, It is delightful to hear such positive words and it’s always a pleasure to serve our users. ^Vane.

What's new

Thanks for using My Airtel.
We have made some minor bug fixes and performance improvements to optimize your experience.
Update now to experience these changes.