Worst customer service I have made payment to Dominos through Airtel Money. Money deducted but merchant didn't get the money. Raised a ticket on the same. No one really bothers to respond. We have PAYTM who reply and rectify issues in few hours and we have Airtel Money who don't even start the process after 24 hours! If you are serious about this service please start responding to customers
Pathetic Experience I loaded ₹120 on wallet but it never reflected on wallet. When I emailed them using the email provided on my Airtel app, I got a reply that the email doesn't exist. When I contacted them using Twitter they said that they were investigating this issue. It's been 5 days and they never replied to me. Now they are even ignoring my tweets. DO NOT USE THIS APP
Such a bad app i have never seen Not login in my account. I forget my mpin it say wait 24hour for mpin. I already have airtel app. Why my last 2 recharge 5%cashback not received? You are cheating with customers. Bad service. No customer care executive solve it. Why you not provide new mpin? If a already have same number and have otp. Don't use disgusting apps.
Cheaters n frauds Frustrating n disappointing App. Loaded 1200 cash, money got deducted from my account not updated in Airtel money. Customer care fellow says server issue and amount will be refunded in 5 days. He refused to log any complain saying as per process complain can be logged after 5 days. It seems like they have found a new way of illegally holding public money.
Transaction failure and worst Custer care Experienced transaction failure and balance has been deducted from bank account. Contacted wecare customer care and experienced worst service , they don't reply email in time and asking for bank statement. Bank statement also given , but no response yet. Need to improve this app and customer care which is not upto mark. Given 1 star , hated it
U guys are really serious abt this app. I dont think so. App loading just like it will never load. I tried to add money into the Wallet money deducted bt didnt come to my wallet. It feels I am using third grade money wallet...
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