Airtick Business Communication

XO Bills

About this app

WhatsApp Business API-powered marketing and CRM tool. Built by XOBills, Airtick is designed to supercharge your sales engine, streamline operations, and enhance customer interactions, making it the perfect solution for businesses of all sizes.

Airtick offers a comprehensive, end-to-end WhatsApp API business solution that empowers your team to deliver exceptional customer service. With its intelligent CRM capabilities, Airtick efficiently organizes and manages your customer data, ensuring your business stays responsive to client needs while fostering seamless collaboration among your team members.

Explore a range of tools tailored to optimize your business operations.
Whether you're managing a small startup or a large enterprise, Airtick equips you with the power of automation, data-driven insights, and unparalleled communication tools. Unlock your business's potential today with Airtick!


KeyWords:

Airtick
WhatsApp Business API
WhatsApp CRM
WhatsApp marketing tool
Business communication platform
Mobile-friendly CRM
End-to-end business solution
Customer relationship management
WhatsApp Business Communication API

Key Features:-

1. Tracking Module
Monitor real-time message delivery, customer interactions, and performance metrics to optimize communication workflows.

2. Multi-User Access
Empower your team by allowing multiple users to manage a single WhatsApp API account simultaneously.

3. Chat Transfer with Remarks
Easily transfer conversations between users while adding remarks for smooth handovers.

4. Saved Messages
Create, store, and send pre-saved message templates for quick and consistent communication.

5. Voice Messaging
Send voice recordings directly to customers for personalized and efficient interactions.

6. Multimedia Messaging
Share documents, images, videos, and more to enhance your customer communication.

7. Conversation Categorization
Organize chats into categories like Total, Active, and Unclaimed for streamlined tracking and management.

8. Push/Pull Conversations
Effortlessly assign or reassign conversations among team members to maintain workflow efficiency.

9. User-Based Chat Routing
Automatically route incoming chats based on user categories for optimized response handling.

10. Profile Management:
Update profile pictures and account details directly from the platform for a professional presence.

11. Automatic Contact Saving
Save contacts automatically upon receiving a WhatsApp message or manually add new contacts with ease.

12. Intelligent Notifications
Leverage a four-level escalation system to notify specific users if a chat remains unattended for a set duration.

13. Permission Management
Customize user permissions for various WhatsApp API functions, including viewing sensitive details, claiming or transferring chats, and more.

14. Customer Categorization
Classify customers as VIP or VVIP to prioritize service and ensure a tailored experience.

15. Auto-Responses for Working Hours:
Send automated responses to customers outside business hours or on off days to manage expectations.

16. Customizable Customer Profiles
Save customer information such as company name and email, customize chat names, and assign profile pictures for a personal touch.

17. Comprehensive Chat Closure
End conversations effectively by ensuring customer queries are resolved, with admins tracking outcomes for quality assurance.

What’s new

BugFix And Updates