We like Penn Station. They have great food, and the employees at the location nearest to us are awesome people. That being said, the app is basically pointless. The menu for locations is non existent, there's no phone numbers listed to call any location. And the general menu has way less items than what's listed in the physical store. It wants my credit card information but I can't order from the app??? These bugs can be fixed, and then it's got full approval.
Half of the time your rewards will not go through. Several times had to contact them about points. And if you're using their WiFi forget it app doesn't seem to work with it.
I have been unable to place ANY order on the app. I don't know if it's my phone (BLU Studio 5+5C) or the app. either way, I would LOVE for this issue to be fixed so i can use the app.
People, you are supposed to be rating this APP, NOT Penn Station. Everyone knows they have good subs. This app on the other hand is close to worthless. Not sure it even deserves 2 stars because "online ordering coming soon" is BS. The app hasn't been updated in over 11 months. I'd order 3x as much if I didn't ALWAYS have to sit/stand around 10-15 minutes in the store while they cook the meats, etc. Losing money here, PS. Get with the times or the stores will continue to have less and less business...scary
Will never pull up when trying to scan it when ordering and there isnt a way to get the rewards afer purchase. Also it takes too long to actually earn a reward. Love penn station but the app sucks!
The purchase rewards barely get counted half the time, we don't want to save receipts and call numbers, isn't that what the app is suppose to be for? The rewards themselves are not that great. I bought about 15 subs for a free cookie? Gee thanks........ Awesome food, stupid app. Fix it please!
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