Awful update If I could give no stars I would. I was told that I would have all of my transaction history migrated. My transaction history is gone and not only this but they took credit away from my account. After the update I felt like I was already short changed on the credit that they gave me but now they have removed an additional $8.
Dear Veggie grill app Creators, for years I've enjoyed your app. I greatly enjoyed the feature where I could make a purchase using cash or card, take my receipt, take a picture if it with the apo, then submit it for points. I appreciated that you only had to spend $80 to get a free meal, not just an $8 credit. Since your last update, I've been to veggie maybe five times. Whereas, before, I made it a priority to go a few times a month and take whoever I could with me. I also recommended your app to others as often as I could and even signed people up myself. I am very disappointed in the current apps features. I understand that you wanted to make money and save money on your end, but in doing so, your app has lost users and your restaurant has lost customers. I am writing because I hope you read this and maybe switch back or make some necessary changes, such as giving us back our free "meal", not just a dollar amount "credit" or letting us pay with physical money and allowing us to take pictures if receipts. I am writing because I, like many I'm sure, really want to be an avid Veggie Grill customer, and app user, again. Sincerely, Jazzmina, the vegetarian.
New Rewards - Poorly Implemented I have to echo what others are saying about the new rewards system. Having to pay with a QR code and a linked credit card is a pain. This is much more cumbersome and I feel less inclined to use the app at all.
The old way was better This is terrible! I do not use atm or credit cards so now there is NO POINT FOR ME TO USE THE APP, AS WELL AS LOOSE OUT ON THE REWARDS
Totally worthless You can't order through this app. I always order ahead online before going to Veggie Grill, and this does not allow you to do this. It has a link called "order", but that simply opens the website through your mobile browser, and for this you get no rewards. Absolutely no point for this app to exist.
Wretched. Awful. I love Veggie Grill. I HATE this app. It's hard to imagine how they could've done a worse job. When you first launch the app, all you see is a QR code with the word "Pay." What??? Pay what? Pay how? What app did I launch? How does this relate to Veggie Grill? Also, Pay doesn't actually pay. They roll up all your transactions in a month, then charge them all at once at some point during the month when it's convenient for them to bang your card. This is a wretched, user-hostile app.
- General app improvements