4.2
9 reviews
500+
Downloads
Content rating
Everyone
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About this app

This is the staff-facing app for hoteliers who are using Akia on property. This version allows for management to provision devices for use and for hotel staff to login using a 4-digit code. In the app, staff can chat with guests, view current open tickets, their assigned tasks, and items recently completed.
Updated on
Jun 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Messages, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted
4.2
9 reviews
Maren T
February 19, 2022
We have been using Akia at our resort for about a year now and communication with our guests has become so much easier. The automated messages help to answer the most frequently asked questions, and we can text with guests even from home. It's genious!
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Jazmine Sharp
August 13, 2021
Doesn't always show me the message in-app, but I'll get a notification for it. I cannot open any of the in-app notifications, all I can see are the previews of the notifications and then they get cut off and I can't read the rest.
1 person found this review helpful
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Holly Brasure
April 5, 2021
This app has been a life changer for our hotel! Ryan is amazing!
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What's new

- New interface for templates, macros, and scheduled messages in chat
- Fix rotation problem when enabling app in Kiosk mode
- Fixed a bug where creating a guest with an email address failed to add the email address
- Improved readability of chats so that new messages don't force messages down
- Added email previews to email messages