This app has not been working for the past few days for us. It will not disarm or arm our system. The last time the app was not working we mistakenly set the alarm off because the app said it was disarmed and it was not. The alarm company never even received the call. Why am I paying money every month for a system that isn't reliable?
I'm still familiarizing myself with everything this ADT system offers, but it's already evident that I am getting my money's worth with this system having been installed here. If you are someone who is even remotely interested or have considered installing a security system that works well, and is user friendly? This is the one you want. I highly recommend this ADT security system because of how affordable it is, how quickly it was set up, and especially how polite and friendly the service technicians were, who introduced it all to me. I'm one of those types of people whom exclusively inform those knocking at my door to solicit, to "get lost". What a terrible mistake I would have made.
Great app but it still needs some work. why can't I remove the error alerts. Every time I get one it just stays there taking room on my screen and no way to delete it. Also, the main reason I gave it 2 stars, the GEO Fence stopped working several updates ago.
My bedroom is downstairs where the control panel is and my kitchen is upstairs with that been said my husband came home and trip the alarm by mistake. I did not hear the alarm going off upstairs but the volume is up as high as it will go. Now I don't feel as comfortable and I notice lately my alarm texting me saying my fire alarm is off line and back on line. NOT COMFORTABLE AT HOME ANYMORE.
I would give a 5 star but since my service provider switch out some fail equipment. I been having problem getting notification,it also showing my system disarm when it is arm and also show malfunction at the top please help.
Malfunction. Have had mobile device malfunction notification at top of app screen for some time now but everything appears to be working. Says same on web view for this device Google Pixel Android 7.1.2 Nougat. Update: Had a very prompt response from Alarm.com as a result of this review via email to help resolve the above issue. All good now. :-)
• Pinch to digitally zoom in or out of a particular area of interest on video (feature screen only).
• Download and share saved video clips and images directly from the app.
• The push notification sent to the app when someone rings the doorbell is now accompanied by a doorbell sound, letting you know that someone is at the door.
• Added support for Shortcuts (for devices with Android 7.1 and up). For supported devices, this feature can be configured by going to App Settings > Shortcuts.
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