I love this app. It makes it easier for everyone in the house. We feel way more safer now that we can check our cameras live from our phones and we can arm and disarm our system from anywhere in the world. I love this app but i wish there was a way that we could bypass sensors right from this app. I think that would be the only thing that this app needs to be 110%. -Hawaii Oahu Waianae 96792
What a joke... On the phone with Vivint for more than an hour for a simple password reset. System never worked as I wanted, and they charge to fix their own faulty equipment. Representative was trying his best but Vivint couldn't figure it out for him to keep a happy customer. This classic app needs work too.
Terrible system I WOULD NOT RECOMMEND VIVINT TO ANYBODY, EVER! Vivint is unable to maintain connection with their system in our house. They even installed a signal booster in an attempt to improve the system connectivity. There should be an automatic system in the alarm center that continously tests each alarm. When it detects a disconnect between systems it automatically routes the information to a technician or to a call center to check on the people paying for an ineffective service
Awesome money saver and is better and cheaper than AT&T home security! Love this app. It's especially for forgetful ppl like me. I forget to turn the air down every day and now it's no problem b/c I can do it wherever I'm at. 5☆☆☆☆☆
Very disappointed We have had Vivint for years now. Getting ready to change. Over time the service gradually got worse. Controlling any of the lights, thermostsat, door locks and camera all not working anymore. Everytime they come out they want to charge a service fee. The smoke sensor, fire detector and police alarms go off for no reason. We have gotten charged for false alarms many times. We just trying to figure who to go with now.
Better notification descriptions The app used to give better descriptions of sensors that were activated. 'front door open' 'front door closed' 'front door open/closed' 'kitchen sensor idle' for example. Now it says things like 'sensor 0 open/closed' at some point an update to the app changed things and I can no longer tell what sensors are being used. Tonight, the alarm panel chimed as if a door had been opened. We didn't catch which sensor it said opened, so I looked at the app and saw 'sensor 0 opened/closed' which helped no
• Minor enhancements/fixes
Use the smartphone as a remote control for your home automation system uControl.