Awesome!!!! I love this app. It makes it easier for everyone in the house. We feel way more safer now that we can check our cameras live from our phones and we can arm and disarm our system from anywhere in the world. I love this app but i wish there was a way that we could bypass sensors right from this app. I think that would be the only thing that this app needs to be 110%.
Terrible system I WOULD NOT RECOMMEND VIVINT TO ANYBODY, EVER! Vivint is unable to maintain connection with their system in our house. They even installed a signal booster in an attempt to improve the system connectivity. There should be an automatic system in the alarm center that continously tests each alarm. When it detects a disconnect between systems it automatically routes the information to a technician or to a call center to check on the people paying for an ineffective service
Very disappointed We have had Vivint for years now. Getting ready to change. Over time the service gradually got worse. Controlling any of the lights, thermostsat, door locks and camera all not working anymore. Everytime they come out they want to charge a service fee. The smoke sensor, fire detector and police alarms go off for no reason. We have gotten charged for false alarms many times. We just trying to figure who to go with now.
Needs bypass sensors setting Edit: 2 years later and still can't bypass sensors from the app. || Overall a useful app. Response time when disarming and unlocking a door can be a tad slow. Increasing response time and being able to set a sensor as bypassed when arming would make this 5 star.
Subscriber Beware! I have had this system for a few years now. I can not control light dimmers and I keep getting notice that light dimmer wasn't active. I have the vivint light modules but this app is missing that feature. What a rip off. Contacted ADT to have this system removed. So long VIVINT. I discontinued my service and still got billed for an additional month. This company is a rip off.
Bad business Agreed to have 5-year contract, my tenants live in my house now, they have a 2-year contract with vivint now, so now vivint charges me and my tenant for the same house! They wouldn't stop charging me, giving me round abouts how to "attempt" to cancel my contract but the answer is always no from them. There are quite a few cases like mine where vivint wouldn't let you off the contract no matter what, I Googled them. Careful when agree to sign a deal with this company. I so don't recommend this company.
• Minor enhancements/fixes
A remote service app that provides control of your security system from anywhere