Horrible app by alaska First you have to click ALLLLLL THE WAY BACK to the date and year of your birth. I'm not very old and it took me 10 minutes. And since I have an account but no password it won't let me get one or "forget" it. That last part will not affect new users but I'd recommend waiting on hold for 3 hours to talk to the one customer service rep
DOES NOT WORK. Log In continues to give error message "A problem with connection". No Customer Service. All other airlines mobile apps work.
So easy to use! Makes travel so much easier, no more paperwork to print just use the handy check in on the ap and your boarding pass is right there!
No customer service I used to love flying AK Air but in the last 2 years I have been treated like complete trash from the ticketing agents. At first I thought that is was just because I was in LA as no one seems to be decent there. My latest trip through ANC taught me that this is not the case. A special shout out to Raquel the "supervisor " at the ticketing booth in Anchorage for her complete lack of human compassion.
Good, not great Functional app that let's you do everything. It needs a bit more polishing in terms of UX and consistency of few scenarios.
Solid App It works and is overall solid. The app data is updated quickly in my experience, your mileage may vary.
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