2.8
3.96k reviews
Content rating
Everyone
Government
1m+
Downloads
Content rating
Everyone
Shares location
Learn more
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About this app

AlertCops is the safety app designed for citizens and is available throughout Spain. It provides security and self-protection services for everyday use and offers a direct chat with police and emergency services. You will be able to:


Report any event of which you have been a victim or witness.

Get information on different topics of interest to citizens with our dynamic files.

Send photographs, videos, audios or locations through the chat and get an immediate response.

Receive citizen collaboration, security and emergency alerts related to the area where you are.

Use the SOS Button, with reinforced protection for vulnerable groups, sending an urgent alert to the nearest police centre along with your position and a 10-second audio recording.

Enjoy new services: Accompany me, Rescue, Simulated Call, etc.

Share your location with the people you want and receive theirs.

Subscribe to the Guardian of a specific event (such as a race or a concert) and send your position periodically so that rescue services can easily locate you in case of emergency.

Use the automatic translator to communicate with police forces in over 100 languages.
Updated on
17 Jun 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
3.92k reviews
K S
1 July 2026
Contacted them several times asking for verification code. The first time they acknowledged me. Still waiting after 6 weeks. Reinstalled several times, requested code at least 10 times. Pretty rubbish service. Good idea but badly implemented. EDIT. Yes. Contacted you several times by email. I make that clear. Response today is that there is no activity from app to request code! So the app doesn't work! Why are you wasting time? Why not just give me a code by email? Tbh. The service is garbage
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Secretaría de Estado de Seguridad - Mº Interior
29 June 2026
Thank you for your feedback. We're sorry to hear about your experience. Have you contacted our support team by email at alertcops@interior.es? If not, please do so, providing as much detail as possible. In any case, we will also review what may have happened with your verification requests. Thank you for bringing this to our attention.
Mavis Hanson
7 June 2026
used to work fine. if I try to allow it to send notifications it will just keeps opening its configuration then sending me to permissions. I've let it have all permissions and it still just keeps sending me there. if you're having this issue turn off the three notification options that it requests before sending you too permissions
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Secretaría de Estado de Seguridad - Mº Interior
8 June 2026
Hi Mavis, thanks for reporting this. It sounds like a permissions loop. To help us investigate, please email alertcops@interior.es with your device model, Android version, app version, and a brief description of the issue. Your workaround may also help other users experiencing the same behavior. Kind regards
David Ford
2 April 2026
Unusable, old app wouldn't let me recieve a text with the code. The updated version tells me I'm not connected to the Internet when I try to use it, when I clearly am. Total waste of time and totally unusable. I have the latest updates of thus app. I have lost count of how many times I have requested a code and this is still.not recieved even with the new version of the app. I have contacted your support a number of weeks ago and haven't had a response from them.
2 people found this review helpful
Did you find this helpful?
Secretaría de Estado de Seguridad - Mº Interior
1 September 2025
We’re sorry to hear about your experience. The app should work both for receiving codes and connecting online. Please ensure you have the latest version installed and try restarting your device. If the issue continues, contact our support team at alertcops@interior.es Thank you!

What's new

Improvements in notification management and location sharing.
Content rating
Everyone
Shares location
Learn more

App support

About the developer
MINISTERIO DEL INTERIOR SECRETARIA DEL ESTADO DE SEGURIDAD
alertcops@interior.es
CALLE AMADOR DE LOS RIOS 7 28010 MADRID Spain
+34 603 40 65 01